Detalii loc de munca - Brno
Descrierea jobului - Cehia
The client: • Excellent employer and a leading IT and BPO organization • One of the largest IT companies in the world • International working environment with 30 different nationalities • Realistic career progression opportunities within IT • Modern offices and excellent on-site facilities • Friendly and supportive atmosphere with many social, sport and team building events Benefits:- • Booked flight tickets and paid accommodation • Quarterly bonus • Outstanding benefits including social and sport activities, language courses, meal vouchers etc • Competitive salary: 40% more than average salaries in Czech Republic • Immediate long distance recruitment process • Full Paid Training provided • Salary review twice a year The role - German Team Leader • Managing the performance of the team, ensuring that the service levels • are met • Setting, managing and achieving strategic goals for the team • Monitoring risk of service provided and ensuring implementation of • mitigation measures • Coaching, mentoring and developing team members • Providing operational support to team members • Handling client communication and escalations
Your Profile: • Excellent verbal and written English communication skills, German • language on communicative level • 2 years of previous experience in People Management, ideally in • Customer Service environment • Ability to work under pressure and react quickly • Strong Leadership and Organizational skills • Analytical skills • Very good customer handling skills • Ability to work in multi-cultural environment Location:- Brno, Czech Republic Brno is the traditional capital city of Moravia and the second largest city in the Czech Republic and very inexpensive cost of living. Average cost of living per person (no credit endorsements) per month is in between 350-500 euro per month.
Nivel minim de educatie necesara Diploma de facultate