Detalii loc de munca
Client: The client, is the global expert in contact center management, creating more value through a better customer experience. The core business spans the full spectrum of CRM/BPO contact center solutions. The client has the largest global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets and 24 Nearshore and Offshore locations. Job description: The role of Technical Support Advisors, will be answering calls and solving issues on a day to day basis using a number of interview techniques and the available product information. As an individual and member of a team you will be responsible for keeping our customers satisfied. You will work within in an exciting and highly motivated professional environment and give technical support to customers about the products Our Offer: • Competitive salary • Full-time paid trainings • Growth opportunities to become a certified Supervisor (Dutch graduation level MBO 4) • Travel expenses are offered to an amount of €133,25 per month using your own transport and 100% using public transport. • Also if you get the job we can value to offer a good relocation package.
Requirements: •Native in German, •Good in English •Good communication skills •Excellent verbal and comprehension skills •Strong PC and Internet skills •Customer oriented profile and with a positive “can do” attitude •Can multitask and record information accurately •Education: undergraduate level or equivalent •No experience in a similar position is required