Detalii loc de munca
Multinational consumer Electronics Corporation! This is an excellent opportunity for German Customer Relations to be working for an iconic technology company. Come join the team! Key skills: • Fluent verbal and written communication skills in German and English • A passion for customer service, strong technical aptitude, resourcefulness and flexibility. • Advanced judgment, negotiation and problem solving skills. • Superior interpersonal skills. Outstanding follow through and organizational ability. Our Offer: •Flights from home country to Ireland for all relocators will be reimbursed + €1270 by submitting receipts (*) •Medical Insurance (VHI) •Pension Plan •Canteen, gym, medical centre on site •Sports & Social Club •Subsidized Cafeteria (*) For Relocators Location: Cork is the second largest city in the Republic of Ireland and the island of Ireland's third most populous city. Cork has a reputation for rebelliousness dating back to the town's support of the English Pretender Perkin Warbeck in 1491 following the Wars of the Roses. As a result, County Cork has earned the nickname of "the Rebel County", while Corkonians often refer to the city as the "real capital of Ireland", and themselves as the "Rebels". The city is built on the River Lee which divides into two channels at the western end of the city. The city centre is located on the island created by the channels. At the eastern end of the city centre they converge; and the Lee flows around Lough Mahon to Cork Harbour, one of the world's largest natural harbours. The city is a major Irish seaport; there are quays and docks along the banks of the Lee on the city's east side.
Requirements: •Excellent interpersonal skills •Experienced in resolving complex customer service issues •Dedicated to improving customer satisfaction and keeping our Client customers our client customers. •Outstanding communication skills, including excellent written German & English •Flexibility - willing to take on additional tasks and assist in the execution of new projects •Analytical and detail oriented •Target oriented - can deliver results on time. •Excellent problem solving skills - the drive and motivation to take a problem and troubleshoot to a resolution is a requirement. •Can identify opportunities for process improvement and develop solutions that target root causes •Can relate to and communicate with all types of situations and customers (internal and external) •Comfortable delivering presentations to Advisors, colleagues and managers as appropriate •Ambitious and motivated to develop the role and add value to the business •Dedicated to improving customer satisfaction •Maintains a positive attitude through periods of change and is professional in all work situations Experience and Education •Have fluent German as well as English •Ideally 2 years, but at minimum, 6 months experience in a customer facing role, providing customer focused solutions. •An appreciation of the IT environment •A high level of computer literacy