Detalii loc de munca
Work at home with a Top of Company in the world Joining its Customer Service Team Every day, people do amazing things with our applications. What will you do? Here’s your opportunity to do meaningful work by providing world class support for the products that have made us an iconic technology company. Come join our team We’ll provide you an iMac to work from home, and train you to resolve technical issues while keeping a focus on the customer. So when customers call in with questions, you won’t just provide answers—you’ll provide an experience. Become an At-Home Advisor and begin an exciting new career with us. Main duties You’ll be providing technical support and customer service to consumer customers on their phones, computers and other. As our customers ‘first point of contact, you’ll be the friendly voice, providing award-winning customer service, troubleshooting and support. We’ll rely on you to listen to our customers and use your technical expertise, creativity and passion to meet their needs — and remind them that behind our great products are amazing people.
Skills/Requirements Be fluent in GERMAN and English Be a confident and enthusiastic communicator Have strong organisational and administrative skills Be a self-starter who is motivated and innovative Have a high stress tolerance An appreciation of the IT environment A high level of computer literacy Experience of working in a pressurised, target-driven environment A strong “hands-on” background in a similar environment*for international applicants