Detalii loc de munca
What is the role? As a German Customer Service Agent you are the point of contact for clients. You will be answering calls and solving issues on a day to day basis using a number of interview techniques and the available product information. As an individual and member of the German team you will be responsible for keeping our customers satisfied. For a prestigious, well known project in the top segment of mobile phones, laptops, desktops and tablets, our client is looking for German Customer Support Advisors. You will work within in an exciting and highly motivated professional environment and give technical support to German customers about the products. Who is our client? Our client is a global expert in contact center management, creating more value through a better customer experience. The core business spans the full spectrum of CRM/BPO contact center solutions. This leading company has the largest global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets and 24 Nearshore and Offshore locations. What we offer? - Full accommodation (Company`s apartments) - Relocation package (Flights paid) - Great Benefits (Full Package) Where is this language job based? Görlitz is the easternmost city and for many the most beautiful in Germany, beautifully restored, which proudly present to visitors. Between the richly decorated facades, the imposing fortifications and stately churches, it is a beautiful, young and friendly town.
Who are we looking for? We are actually looking for near native German speakers (Perfect level) who have also a good level of English. The German Agreement Administration Advisor Provide support for customers and requires good communication skills in German. (Written and spoken). If you have good PC and Internet skills with a customer oriented profile you will enjoy this position. If you think you have all these qualities and you have a real interest in PC and Networking, this job is for you.