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Customer Support Specialist –Japanese Speakers Location: Bangkok is the capital of Thailand and, with a population of over eleven million inhabitants, by far its largest city. Its high-rise buildings, heavy traffic congestion, intense heat and naughty nightlife do not immediately give you a warm welcome — but don't let your first impression mislead you. It is one of Asia's most cosmopolitan cities with magnificent temples and palaces, authentic canals, busy markets and a vibrant nightlife that has something for everyone. Client: Our client is Asia's leading and fastest growing online hotel reservation service, focused on securing and providing the lowest available hotel prices in every destination worldwide. The company’s reach in the Asia-Pacific region is unmatched, with instant availability at more than 40,000 hotels. And, as part of Priceline.com, our connections are global, allowing us to offer the lowest prices at 180,000 hotels worldwide. Available in 37 different languages, our client has serviced millions of travelers in its 10-year history and shares the reviews and experiences of hundreds of thousands on its website. Job Description: Roles & Responsibilities • Provide world class customer service and offer solutions to our guests during and after their travels • Communicate effectively with our customers and suppliers via our primary communication channels • Share a positive attitude with fellow colleagues, up and down the organizational chart • Have the ability to work within a shift based working schedule • Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors • Be a quick learner with attention to detail

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Required Skills Requirements • Fluency in Japanese, English • A willingness to learn about the travel industry • While we prefer a candidate with a degree, it’s not a requirement. Just be a good communicator • You must be able to type approximately 35 words per minute (Japanese and English) • Internet savvy • Fresh graduates are welcome • Flexible to accommodate shift work, this includes working on weekends, Must be able to do shift work (morning shift : 7am - 4pm, afternoon shift: 2pm - 11pm)