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French Technical Support Agents are required to log, validate and diagnose customer issues, on the full range of products and applications used on the customer site. Your daily tasks: • Log/validate all contacts in the database • Answer contacts promptly and professionally • Resolve customer problems using the relevant tools and systems • Mentor new hires • Take part in ongoing training sessions The company offers: • 8 weeks accommodation in a hotel provided for the start • Flight cost reimbursed • Performance bonus • Multinational working environment • Ongoing training programs • Subsidised canteen • Parking • Paid holidays • Company events • Food vouchers Location: Brno, Czech Republic Salary: Competitive + Relocation Start date: Immediately To Apply: Please send your CV to joannak[at]


We are looking for: • Fluent French and good English • Ability to apply analytical and investigative skills to resolve customer issues • Excellent customer service skills are a must • Willingness to learn and continuously improve your skills • Strong basic knowledge of Windows and Microsoft Office • Ideally previous experience working within a technical support environment/customer service environment, but not essential.


Nivel minim de educatie necesara Colegiu / studii postliceale

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