Detalii loc de munca
Nordic languages Advisor in Cork The Employer is a well known manufacturer of smartphones, tablets and computers. It’s a very innovative company which surprises its customers every year anew with its innovative products. You will give Nordic languages technical support the latest in high end consumer electronics in Nordic languages, as well as advise Nordic languages customers on how to use these devices. Your Benefits: • Medical Insurance (VHI) = 50% first six months, 100% thereafter • Pension Plan - Co. will match up to 7% of employees contribution • Stock Purchase Plan - Discount on purchase of company Shares • Product Purchase Plan - Discounts on purchase of the companies products up to 27% • Life Assurance 4 x times salary
Skills •Fluent Nordic speaker with fluent English •Function comfortably in a fast-paced, performance-based call centre environment where calls are monitored, recorded and assessed. •Flexible Schedule, ability to work evenings or weekend hours. •Customer-focused, detailed-oriented individuals •Consultancy and Solutions focussed •Comfortable working with ambiguity •Has excelled in a customer facing environment •Has experience with both Mac and PC •Can translate “tech speak” into everyday, understandable terms. •Strong communication skills – adaptive communication and active listening •Ability to maintain a positive attitude in high-stress/fast-paced work environment •Possess a drive for results, demonstrates high degree of drive and determination •Adaptive and flexible to changing technologies, process and environments •Ability to work and make decisions with minimal supervision •Complex problem solving abilities •Strong organizational and administration skills •Team player •Be a self-starter who is motivated and innovative •Ability to work effectively with other departments and utilise a team approach to accomplishing goals.