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Detalii loc de munca - Cork

Descrierea jobului - Irlanda

Nordic Language Sales and Service Expert in Ireland Do you speak Nordic languages and are you looking for a growth in your career? Here a permanent job for an amazing Company! Our Client works on behalf of one of the most global awarded multinational, innovative and leader in computers and electronic products with an experience of over 30 years. The role is based in Cork, the second largest city in the green and friendly Ireland. Job description: • Learn about the product offered c and become an expert on the product features and related accessories • Provide consultative sales solutions to customers based on their needs, following the Company Online Store Customer Engagement model • Understand how to leverage multiple sources of information to stay current on product features and technology changes • Understand how to appropriately set the customers’ expectations after they have placed their order, e.g. “what happens next,” to ensure a favorable end-to-end purchasing experience • Enter new Sales orders into the appropriate system(s) where appropriate • Seek to build rapport with customers • Achieve sales goals set out on a quarterly basis while providing an excellent customer experience Our offer: • Permanent contract • Flight from home country to Ireland for relocates • Medical Insurance • Pension Plan - Co. will match up to 7% of employees contribution • Discounts on purchase of Company’s products • Life Assurance • Canteen, gym, medical centre on site


Your profile: • Fluent verbal and written communication skills in Danish or Finnish or Swedish • Good English • 1-2 years proven sales ability • Ability to provide a great customer experience • Experience with working with cross-functional teams • Professional verbal and written communication skills • Basic reading, writing and math skills • Must have a technical aptitude, computer literate and quickly learn new applications • Function comfortably in a fast-paced, performance-based call centre environment where calls are monitored, recorded and assessed • Flexible Schedule, ability to work evenings or weekend hours • Customer-focused, detailed-oriented individuals • Consultancy and Solutions focused • Comfortable working with ambiguity • Has excelled in a customer facing environment • Has experience with both Mac and PC • Can translate “tech speak” into everyday, understandable terms • Strong communication skills – adaptive communication and active listening • Ability to maintain a positive attitude in high-stress/fast-paced work environment • Possess a drive for results, demonstrates high degree of drive and determination • Adaptive and flexible to changing technologies, process and environments • Ability to work and make decisions with minimal supervision • Complex problem solving abilities • Strong organizational and administration skills

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