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Customer Relations Advisor Norwegian The Client: Is an American multinational corporation sells consumer electronics software, and personal computers. The company's best-known hardware products are the Macintosh of computers, and Smartphone’s Benefits: • Medical Insurance (VHI) - 50% for the first six months and 100% thereafter • - Pension Plan – company will match up to 7% of your contribution to the company pension plan • - Product Purchase Plan - Discounts on the purchase of the company’s products - Stock Purchase Plan - Discounts on the purchase of company Stock/Shares • - Life Assurance - 4 x times salary Start day: 4th February 2013 If the above position is not for you, you may know someone who could be interested. Why not refer a friend and we will give you €200 if their application is successful!

Cerinte

Responsibilities: • Native or near native Norwegian • The Norwegian Customer Service Advisor needs to have excellent interpersonal skills • The Norwegian Advisor needs to experienced in resolving complex customer service issues • The Norwegian Advisor needs to dedicated to improving customer satisfaction and keeping • The Norwegian Advisor needs to customers Outstanding communication skills, including excellent written English • The Norwegian Advisor needs to flexibility - willing to take on additional tasks and assist in the execution of new projects • The Norwegian Advisor needs to analytical and detail oriented • The Norwegian Advisor needs to target oriented - can deliver results on time. • The Norwegian Advisor needs to excellent problem solving skills - the drive and motivation to take a problem and • The Norwegian Advisor needs to troubleshoot to a resolution is a requirement. • The Norwegian Advisor needs to can identify opportunities for process improvement and develop solutions that target root • The Norwegian Advisor needs to check the causes • The Norwegian Advisor needs to can relate to and communicate with all types of situations and customers (internal and external) • The Norwegian Advisor needs to be comfortable delivering presentations to Advisors, colleagues and managers as appropriate • The Norwegian Advisor needs to be ambitious and motivated to develop the role and add value to the business • The Norwegian Advisor needs to dedicated to improving customer satisfaction • The Norwegian Advisor needs to maintains a positive attitude through periods of change and is professional in all work situations Experience and Education • Have fluent English as well Norwegian • Ideally 2 years, but at minimum, 6 months experience in a customer facing role, providing • customer focused solutions. • An appreciation of the IT environment, preferably with products • A high level of computer literacy