Detalii loc de munca
Job Position: Call center agents speaking German fluently. Responsibilities: - taking/making calls in German/Romanian and writing emails; - resolves customer questions, complaints and requests via telephone and e-mail; - developing and maintaining a full technical knowledge of client products and services. We offer: - young and responsible team of professionals with international experience; - interesting work in an international company;- modern working environment; - bonus schemes;- additional benefits in kind.
The ideal candidate: - excellent command of German (speaking and writing); - individuality, tact, and ability to work directly with international clients; - strong communication skills and the ability to remain calm in all situations; - customer focus and commercial services skills; - very good computer literacy; - attention to detail and accuracy; - adaptability; - initiative; -proactive; - listening skills; - previous call centre experience would be considered a plus.