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Russian Speaker! Role Purpose: To ensure that the service given to our Client customers and those of our partners is of the highest standard in the industry Accountabilities • Provide the highest level of support to our members via email, phone and live chat on a range of issues; Technical Skills - Required • Good knowledge of MS applications including MS Outlook • Internet experience and awareness • Good typing skills Knowledge and Experience • Customer service experience

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Person Specification • Excellent written and oral communication skills • Good interpersonal skills • Confident Oral Communicator • Able to show empathy • Strong Team Player • Patient and Diplomatic Key Competencies • High level of trust • Reasoning and analytical ability Start date: Immediately