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Our client is an internationally networked outsourcing provider. More than 65,000 employees design and implement bespoke solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. At our site in Gütersloh (Germany) we are looking for a Customer Service Agent (f/m). What we have to offer: • Subject to social insurance contribution • Social security benefits (holiday pay and Christmas bonus) • Several weeks of paid classroom and on-the-job training • Exciting international working atmosphere • Very good access by public transport

Cerinte

Responsibilities: • Friendly and competent Business Partner Support • Telephone and written support of queries regarding partner loyalty programmes • Usage of various software applications and internet • Data base administration, documentation and administration of all customer queries Your profile: • Very good language skills: Fluent in English and Swedish – written and spoken • Commercial education beneficial • Extensive customer and service orientation as well as enjoying telephone contact with customers • Substantial knowledge of Microsoft products: Windows Server, Networking and licences • Flexible and working well in a team


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