Detalii loc de munca
What is the role? As a Swedish Customer Service Agent you are the point of contact for clients. You will be answering calls and solving issues on a day to day basis using a number of interview techniques and the available product information. As an individual and member of the Swedish team you will be responsible for keeping our customers satisfied. . You will work within in an exciting and highly motivated professional environment and give technical support to Swedish customers about the products. Who is our client? Our client is a global expert in contact center management, creating more value through a better customer experience. The core business spans the full spectrum of CRM/BPO contact center solutions. This leading company has the largest global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets and 24 Nearshore and Offshore locations. Where is this language job based? Athens is the capital and largest city of Greece. This city is famous for its vibrant life. Athens is an idyllic, industrialized city. Cultural events include concerts, big entertainment parks containing movie theatres and exquisite shopping possibilities can all be found in this area.
Who are we looking for? We are actually looking for Swedish speakers who have also a good level of English. The Swedish Agreement Administration Advisor Provide support for customers and requires good communication skills in Swedish. (Written and spoken). If you have also good PC skill it will be great. If you think you have all these qualities and you have a real interest in customer satisfaction, this job is for you.