Acest anunt nu mai este activ

Inapoi la joburi

Detalii loc de munca

Descrierea jobului

Technical IT Support with German for global company (Relocation package) Do you speak German? Have you been to Moravia? Besides the good wine from Moravia, we offer you a job opportunity in an international company! The Client: - Is one of the leading edge BPO (Business Process Outsourcing) companies in the world - 105 000 employees in 60 countries - 20 000 employees across , 13 global delivery centers - Friendly and supportive atmosphere with many social, sport and team building events - One of them is based in the heart of Brno, Czech Republic – modern office building with currently 350 employees The role: Technical IT Support - Provide technical support - Log calls from customers - Achieve call centre metrics including customer satisfaction - Troubleshooting - Educate customers on support options, and the steps being taken to resolve their issue, including online tutorials, in-store programs and help applications built into the programs. - Analyze problems - Support by phone, mail, web Benefits: Relocation Package: 350€ This includes flights and ground travel, free accommodation for 2 weeks • Monthly bonus of 200 Euros • Outstanding benefits including social and sport activities, • Free language courses, • meal vouchers • Full Paid Training provided


Profile requested: - Written and verbal fluency in German language - HS Diploma or equivalent - Excellent Customer Service skills - Strong written and verbal communication skills - Passion for customer care - Willingness to work in a contact centre environment - Some knowledge (Basic Knowledge) of Computer - English language on sufficient level to understand all training materials in English in both written and verbal format - Organizational and multitasking skills Ability to work in dynamic situations and achieve goals - Analytical skills, ability to identify solutions - Knowledge of hardware principles and appreciation of the IT environment

Joburi similare