Detalii loc de munca
The company: Our client is a leading and globally well recognized technology company. Their trendy IT products and services are top sellers all over the world. They have created a truly international working environment with over 1000 employees from various countries. They are located in Cork city just steps away from the city centre and good access to public transport. Their state of art office and modern facilities are an extremely friendly place to work with subsidized canteen, gym, doctor and nurse on site and modern working stations and comfortable break out area. MG International has recruiters from the Cork area that can give you a local insight into living and working in this area. Cork is lively city with unlimited opportunities for work and fun • Cork (Ireland), second largest city in the Republic of Ireland, South of the country. • Population: 119,143 • Culture – young and multinational with several tourist attractions (Sport events such as Gaelic games, Rugby, water sports, Cork Historic Walking Tours, Festivals such as Midsummer, film or Jazz) • Music, theatre, dance, film and poetry all play a prominent role in Cork city life • Location, infrastructure and diversity attracted many international companies • Busy international airport with connections to many European destinations The Benefits: • Working for a Global IT Brand • Long distance recruitment process • Relocation package • Excellent salary • Health insurance • Products / Services Discounts • Complete training on best technology • Friendly working atmosphere in client’s stat of art offices • Realistic opportunities for career progression The role: • As a Technical Advisor, you will provide technical support and customer service to consumer customers. • You will be required to follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as quickly and effectively as possible, recognizing more complex problems and escalating accordingly.
Your Profile: • Fluent or native French speaker with excellent command of English • Minimum of 6 months of technical support within a call centre environment • Excellent team player • Excellent communication skills in speaking and writing • Passion for IT