Detalii loc de munca
My client: Our client is one of the largest IT companies in the world with over 100,000 employees worldwide. Their services include business and technologies consulting, IT services and business process outsourcing. They are looking for a team of Software Support analysts, who will provide support for Software applications in Turkish language for European branches of their corporate clients.
Daily duties: - Provide trouble shooting for Software systems (no standard software) - Clarify unclear descriptions in tickets with end user and completes tickets - Assist offshore programmers in understanding source code if parts of the same are in local language - Facilitates communication between offshore programmers and end users - Provides translation of documentation in local language to English for internal purpose only - Management of content of technical knowledge databases and “How to” queries - Reporting on local country data on Incidents, Problems, Service requests etc. Requirements: - English on an advanced level - Good communication skills in Turkish - Technical education (Computer science, Electro engineering) or previous experience in the relevant field - Knowledge / previous exposure of JAVA or .NET technologies (main technologies for all applications) - Basic understanding of database concepts (such as Oracle, MySQL, SQL) is beneficial - Ability to work in international team and good communication skills Benefits: - Attractive compensation package relevant to experience - Development possibilities in the international environment - Excellent training and development opportunities within the Company - Training will be provided abroad, then the job will be located in Brno - Performance bonus, Monthly & Quarterly Awards for best performers - Meal vouchers in value of 80 CZK per each working day (55% is paid by employer, 45% is deducted from employee’s salary) - Language courses organized directly at office (variety of languages as per employees’ interest) - Company- wide party twice per year - Sport activities organized by company (Yoga, football, beach volleyball in summer) - Relocation support in the form of two weeks accommodation in the company’s apartments for candidates coming from abroad Job’s location: Brno, Czech Republic Start date : ASAP