Detalii loc de munca - Belfast
Descrierea jobului - U.K.
Turkish Technical Support Join a big multinational company in Ireland EU working permit is mandatory the client offer a great basic salary for a permanent position role Customer Focus Specialist Expertise Working with Others Planning & Organizing Effective Communication Resilience
•Fluency in written and spoken English with Turkish • – Demonstrates 6 months experience in a customer service environment. •- Demonstrates excellent technical proficiency and in depth knowledge of Microsoft products • - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale •- Ability to multitask, plan and priorities workload • - Excellent communication skills both verbal and written. Experience of dealing with internal/external customers •- Demonstrates resilience and ability to work on own initiative •Problem Solving - Demonstrates problem solving and troubleshooting skills •Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets •Managing Change- Ability to work effectively in a fast-pace, dynamic and changing environment •Negotiation and Influencing - Excellent negotiation skills and ability to deal confidently with escalations /complaints