Detalii loc de munca
Du bist Gamer und liebst deine Leidenschaft? Unser Auftraggeber sucht neue Mitarbeiter die sich inGame um die Spiele kümmern und sich den Sorgen der anderen Spieler annehmen. Das Gehalt ist solide für ein gutes Leben in Bucharest geeignet und zusätzlich bietet die Firma viele Vorteile. The Job: Game Master You will work in the Game Master Department and your mission will be to animate the community by keeping the player longer in the game, offering in-game customer service and improving player experience. Benefits: • We have salaries to motivate you • bonuses for your performances • medical services to keep you safe and sound • meal tickets to use them wherever you want and • free access to relaxing and fitness room • Great atmosphere and working environment
Your profile Essential skills • Very good command of English; • Very good command of German language; • Gamer, enthusiastic and knowledgeable about games. Desirable personal skills • Strong customer service skills; • Good organization and time management skills; • Multitasking and comfortable working in a dynamic environment; • Good PC knowledge - Microsoft programs including MS Word, Excel and Outlook; • Excellent verbal, written communication and presentation abilities; • Computer game industry experience is a plus. Your tasks • Create in-game content and events ; • Moderate/Animate the game: review/validate/moderate in-game content created by players • Moderate/Animate the official forums (act as Forum Manager dedicated to a game) – For more experienced GMs; • Enforces the game rules and applies the necessary penalties to players who do not obey rules and negatively interfere in the game experience; • Solve in-game issues from players ; • Feed global FAQ to ease access to information ; • Work with metrics to establish a certain level of service (response time, quality…); • Monitor many aspects of the online servers, including collection/ verification of bug reports and policy violations; • Reporting: Improve game & service quality ; • Continued game testing, notably on new versions, patches; • Report on bugs, possible upgrades and suggestions, submitted by players ; • Share player’s feedback in order to improve overall reporting to development team.