Detalii loc de munca - Cluj Napoca
Descrierea jobului - Cluj Napoca
Emerson Automation Solutions IT-PMO group is responsible for providing IT Support Services to all end users in the centralized business systems. The purpose of this role is to design, develop, program, maintain and publish reports in compliance with standards and company best practices. Critical success factors include: • Support the analysis of requirements, design specifications, development, and related documentation of report development through direct interaction with project teams and business stakeholders • Lead activities to help understand business objectives, assumptions and constraints related to a question/problem where reporting tools can serve as a solution. • Build and manage the library portfolio of templates, reports, dashboards or other reusable assets, to understand day to day operations and drive key business decisions. • Provide performance tuning on existing reports to enhance end user experience. • Collaborates with business stakeholders and technical experts to establish technical vision and analyze trade-offs between usability and performance needs. • Demonstrates a proactive approach to problem solving, taking ownership of issues and follow through.
Experience on the areas listed below, plus implementation experience and understanding of SaaS solutions in the areas of CRM and Service is highly desirable. • Strong analytical, quantitative, problem solving, and organizational skills; attention to detail; and ability to coordinate multiple tasks, set priorities, and meet deadlines • Deep interest and aptitude in designing and creating data reports, SQL queries and data views to meet business user requirements. • Self-motivation, ability to work effectively as a member of a team or independently as the assignment requires. • Good prioritization, time management and organizational skills. • Attitude - enthusiastic, people-oriented, confident, positive, dynamic, energetic. • Strong interpersonal, written and verbal communication skills • Proven ability to multi-task and manage multiple projects. • CRM On Demand, Sales Cloud, Service Cloud, upgrade or implementation experience is a plus. Qualifications • B.A. or B.S. or similar (IT, IS, Computer Science, Computer Engineering orsimilar) or equivalent work experience • At least 2 - 3 years' experience as Report Developer • Experience developing tabular and chart reports using tools like Crystal/BOE, Cognos, OBIEE, and similar packages is a plus. • Ability and willingness to quickly adapt to change • Fluent in English