Detalii loc de munca - Cluj Napoca
Descrierea jobului - Cluj Napoca
To improve delivery performance to Emerson customers in Europe. Responsibilities Upon reception of Customers orders, identify the relevant products, clarify the prices from the system and the Customer Database and book the orders in the ERP system; * Check the lead-times provided by the Plants, potentially get a shorter lead-time from the Plants if lead time is identified as too long, confirm the lead time on the order; * Follow-up of customer orders from order entry until delivery and invoicing of the goods including organization of transports worldwide; * Support the Sales Office for all questions and direct them to appropriate contacts in other departments if needed; * Daily contact with customers, by phone and email . * Develop a specific area of expertise; * Organize and implement scanning of all orders and relevant documentation; * Contacts with production units and marketing, quality, application engineering and logistics departments; * Allocate to relevant Sales Offices all requests coming on the Company’s eCommerce internet site; * Various administration tasks related to customer files.
Requirements * Minimum 1-2 years’ experience in international sales or Customer Service, logistics and/or transportation department; * Fluent in German and English; * Good mastering of Ms Office tools (Outlook, Word, Excel, Power Point).