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Detalii loc de munca - București

Descrierea jobului - București

- Take over calls from customers; - Handle customers request and problems; - Validate information regarding ordered services and/or products based on the script; - Perform problem determination and recording of accurate details on all incoming queries and problems; - Collaborate with services supplier (UK telecom company) in order to solve; - Use properly the office applications and register customer requirements; - Provide information to customers about the range of services offered by the company; - Participate in training sessions to improve performance.


- Excellent command of English Language (able to understand native Speaker); - Advanced PC knowledge – mainly online applications; - Experience in a similar position (Call Center, Customer Representative, etc) is an advantage; - Very good communication skills.

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