Detalii loc de munca - București
Descrierea jobului - București
DRIVING INFINITE POSSIBILITIES WITHIN A DIVERSIFIED, GLOBAL ORGANIZATION Perform daily logistics interface between factory and customers; Receives and resolve all customer requirements, monitors orders; Ensures integration into the computer system of all customer orders (EDI – electronic data interchange, JIT – just in time, e-mail, fax, etc.) products, including new or transferred from other plants Track and report customer delivery performance indicator for its own portfolio of clients; Define and implement actions to improve the indicator accurately anticipating deliveries to customers (MAPE / BIAS); Check weekly customer demand, ensures that it is consistent with capacity sold and communicates directly to manager the exceeds of any order; Defines and implements actions to improve customer delivery performance indicator for its own portfolio of clients / performance delivery portal – VOC (Voice of the customer); Tracks and reports daily performance for customers specific portals; Completes reports 8D and 5Whys in portals to customer demand for logistics complaints; Monitors the monthly deliveries and ensure its alignment to the target set in the SIOP; Ensures compliance with daily and weekly delivery plan for its own portfolio of clients; Works with the production department and the logistics to ensure supplies to customers in time; • Measures and analyzes daily delivery performance offers solutions for improvement; Develop relationships with clients, defines action plan for improvement, measured by the level of satisfaction (VOC) Follows the delays in deliveries to customers Optimizes special shipments to customers; Participates in daily meetings and ensures completion of module performance required; Provides support for transfers of production and introduction of new standards in production; Knows and will work with specific planning tools MPS, MRP, sequencer, MP3; Tracks and coordinates internal reference changes as a result of advances in design (dash change; phase in / out pills) so there are no parts that no longer apply; Follow and updated weekly re-billable costs to customers; Follow and updated weekly rates charged to customers and logistics dispute creates / corrects the root cause; Participate in meetings daily logistics; SAP operates in accordance with existing procedures; • Meets other tasks received from the higher echelons.
YOU MUST HAVE Higher education WE VALUE Preferably experience in customer service, sales and logistics in the automotive industry. Preferably knowledge and SAP ERP. Communication skills, networking, analysis and teamwork. Good knowledge of English and French Good knowledge of PC (Word, Excel).