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Detalii loc de munca - București

Descrierea jobului - București

Manage incoming requests (e-mail and chat) Identify and understand customers' needs, while keeping a high CSAT score Build sustainable relationship with customers and translators Provide accurate information according to internal procedures Handle customer complaints, provide appropriate solutions and alternatives and follow up on customer satisfaction Take the extra mile to engage customers, give the WOW experience

Cerinte

*English fluency* - required *Maths and problem solving skills* - required *Open and positive attitude* - required *Basic technological knowledge* (Office, Internet etc.)

Restrictii

Nivel minim de educatie necesara Facultate in curs

Nivel minim de experienta necesara Fara experienta

Limbi straine necesare Engleza

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