Detalii loc de munca - București

Descrierea jobului - București

Provide customer support mainly by email and chat to the company's business customers, i.e. : *Manage incoming requests (e-mail and chat) *Identify and understand customers' needs, while keeping a high CSAT score *Build sustainable relationship with customers and translators *Provide accurate information according to internal procedures *Handle customer complaints, provide appropriate solutions and alternatives and follow up on customer satisfaction Take the extra mile to engage customers, give the WOW experience

Cerinte

*French or German fluency* - required *English proficiency* - required *Maths and problem-solving skills* - required *Open and positive attitude* - required *Basic technological knowledge* (Office, Internet etc.) *Command of other languages* - an advantage *Customer support experience* - an advantage

Restrictii

Limbi straine necesare Engleza

5 pozitii disponibile 15 persoane au aplicat deja
Arata anuntul si prietenilor tai

Joburi similare