Acest anunt a expirat la data: 14.01.2016

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- Coordinate with other network parties and field support technicians to resolve xDSL, Voice, IPTV, FTTH issues - Escalate issue to higher support team and follow with proactive communication to bring issues to closure - Following issues via Customer ticketing and update the customer based on the recommended feedback from higher support team

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Qualifications Bachelor or Master Degree (Engineering Information System, Computer Sciences, Telecom, Electronic, Electrical) Requirements: - Excellent knowledge and troubleshooting skills for ISAM 7302, 7342, 7342 and 7360 via the AMS GUI and CLI - Good understanding of following services and related protocols: xDSL, NGN Voice, IPTV, GPON - Ability to work in team environment - Good communication skills and prompt follow-up of issues - Willing to work on 7X24 including shift schedules

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