Detalii loc de munca - Cluj Napoca
Descrierea jobului - Cluj Napoca
Description: Assures that the requested documentation is easily accessible and stored, examines related files to release blueprints, drawings, and engineering documents to manufacturing and other operating departments. Manages all documentation for Sales Office, ensuring customer documentation requirements are met in a timely manner. Ensuring the SPOC (single point of contact) for Documentation until closure and post-delivery in case of need. Responsibilities: * Develop and maintain Emerson documentation standard (layout and contents) * Study drawings, specifications and product samples * Prepare user documentation for a variety of material, including how-to guides and instruction manuals * Create Documentation Dossier according to user’s requirements (table of contents, cover sheets, bookmarks and cite sources) for MRO and Service orders * Collect, organize and control qualitatively the electronic documentation from Factories / COF and other sources * Produce approval documentation as required and in a timely manner * Provide final documentation that accurately meets customer requirements (electronic, paper, CD-ROMs) and ensure the highest standards of presentation are maintained * Respond effectively to documentation requests and queries from internal customers * Update the ERP system documentation status according to business requirements/specifics * Works closely with the Sales Engineers / Project Manager/ Engineer / Order Administrator in order to bring clarity, meet the agreed timeline. * Acts as interface between HUB, Drawing Team and Project/Customer Administrators Team in all documentation related matters (check customer orders and align with factory order) * Direct Customer Contact * In case of need, acts as escalation point for all documentation execution related matters in front of internal and external customers * Perform adequate documentation management and measurement * Archive soft copies of documentation * Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding * Develop and maintain good knowledge of Rosemount products, model codes and continuous improvement * Develop and maintain good knowledge of all correlated ERPs (JDE, CRM , Oracle) * Develop and maintain good understanding of business processes (quotations, order management) and continuous improvement * Identify areas of improvement * Conducts risk analysis and provides valid solutions in order to mitigate the risk * Works closely with Order Management and Finance Team for disputes management.
Candidatul ideal Requirements: * University degree * Administration experience * Communicates effectively in both oral and written communication (English, German mandatory) * Quality/document control * Computer literacy.