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Native Recruitment is a recruitment and consulting agency with a registered office in Berlin, Germany. The company specializes in the following areas: IT and Software Development, Business Process Outsourcing, Telecommunications. We have more than 14 years of recruitment and consulting experience, as part of a group of the leading recruitment and consulting agencies in Bulgaria and Serbia. Our client is a provider of applications in the telecommunications sector, specialized in interception of telephony services and data traffic. The company has been in business in Europe since 1991, and is one of the market leaders in the industry. Are you ready to embrace exciting challenges as part of your everyday routine? What about a job in Dubai? We are currently looking for a highly dedicated and committed Technical Support Engineer, who will provide first and second line of support for Tactical intelligence systems, from Dubai. Technical Support Engineer (1st and 2nd level support) You will be responsible for... - Maintaining and implementing Tactical systems; - Providing first and second level support to End Users; - Interacting with local Intelligence officers, and providing support for systems in areas of the technical support function, including installation, upgrading hardware and software, RF testing and measurements; - Troubleshooting and servicing complex customer service inquiries for hardware/software products; - Analyzing and evaluating technical issues and suggesting methods and techniques to achieve resolution; - Assisting in training and orientation of other staff and/or End Users

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Qualifications: - Electronics, software or other technical degree (Technician / Engineer); - 3-5 years of experience as support or integrator engineer working at customer site - locally and/or abroad; - Knowledge of communication: Cellular Technologies architecture (GSM 2/3G, CDMA), network structure (LAN), practical experience with communication equipment integration and configuration. - Familiar with Wireless communication and RF Tx/Rx Chains; - Practical experience with RF Testing equipment and measurements tools; - Knowledge and understanding of operating system (Windows) including installation, administration and configuration; - Technical troubleshooting and debugging skills with system-wide approach; - Ability to write technical documentation; - Ability to analyze and diagnose problems, cross-system analytic skills; - Very good command of English, other languages are considered an advantage; - Ability to work under pressure, in the company and at customer site and to work non-regular hours; - Ability to travel abroad. Desired skills: - Knowledge and understanding of Cellular networks architecture (GSM, CDMA); - Practical experience with RF debugging tools for complex network problem troubleshooting (e.g. Spectrum / Signal Analyzer, volt-meter etc); - Hands-on Technician skills; - Previous experience as RF System engineer. By joining the team, you will have access to: - Attractive salary and bonus plan; - Relocation package that includes shipment of household goods via sea; - Yearly Family / Single Accommodation; - Work Transportation; - Health insurance; - Communication (internet and phones); - Yearly home leave vacation of 2 weeks (to all family relocated). If you would like to work in an interesting, challenging environment, please send us your CV in English! Confidentiality of all applications is assured. Only short-listed candidates will be contacted! The candidates do not pay any taxes to the agency – the services are FREE OF CHARGE.

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