Detalii loc de munca - Cluj Napoca
Descrierea jobului - Cluj Napoca
Description We are looking for a positive, customer service oriented candidate, who will contribute to achieving our team’s goal to deliver best in class services to Emerson Climate Technologies customers in Europe. Responsibilities: * Upon reception of Customers orders, identify the relevant products, clarify the prices from the system and the Customer Database and book the orders in the ERP system; * Check the lead-times provided by the Plants, potentially get a shorter lead-time from the Plants if lead time is identified as too long, confirm the lead time on the order; * Follow-up of customer orders from order entry until delivery and invoicing of the goods including organization of transports worldwide; * Support the Sales Office for all questions and direct them to appropriate contacts in other departments if needed; * Develop a specific area of expertise; * Organize and implement scanning of all orders and relevant documentation; * Contacts with production units and marketing, quality, application engineering and logistics departments; * Allocate to relevant Sales Offices all requests coming on the Company’s eCommerce internet site; * Various administration tasks related to customer files.
Candidatul ideal Requirements: * English fluency (both spoken and written); * Good mastering of Ms Office tools (Outlook, Word, Excel, Power Point).