Detalii loc de munca
Native Recruitment GmbH is a recruitment and consulting agency with registered office in Berlin, Germany. The company specializes in the following areas: IT and Software Development, Business Process Outsourcing, Telecommunications and Healthcare. Our client is one of the leading companies offering Business, IT and HR Outsourcing Services in Bulgaria, with more than 1000 employees. For their Sofia based team the company is looking for a: NETWORKING SOLUTION CONSULTANT (2ND LEVEL TECHNICAL SUPPORT) The future team member should be a very experienced person able to solve customer issues, in a reactively and proactively manner. With a new job, come new responsibilities, so you will: - Provide technical support services through standard processes for HPN’s Data Center Networking products - Evaluate various networking topologies and protocols - Solve complex technical problems, developing advanced troubleshooting procedures - Give technical post-sales support for customers and resellers - Develop and implement technical action plans for problem identification, available workarounds or final problem resolution. - Write problem resolution documents for the knowledge database - Collaborate with other internal call centers, to guarantee customer satisfaction, regarding customer’s products, services, policies, and service delivery quality control
In order to do that, you must have: - At least 2 years of experience within the networking industry, technologies and LAN/WAN products - Experience in Switching and Routing (10/100/1000/ Gig Ethernet standards, DHCP, VLANS, QOS, STP, PVST, Spanning Tree, BGP, IGRP, OSPF, MPLS, RIP, TCP/IP, etc.) - Previous experience in the configuration, implementation and problem diagnosis of enterprise networking equipment. - Degree in a technical specialty / technical certifications - Certifications: CCNA, CCNP, CCIE or equivalent (It would be considered an advantage: HP AIS or HP ASE Network Infrastructure certification, Linux Red Hat, MCSE). - Excellent knowledge of English - Ability to work in 24/7 shift environment (including nights, weekends and holidays) and willingness to travel Desired skills: - ProCurve PCM - Network Management: WIN OS, Linux , MYSQL, SNMP, and MIB structures, and HPN iMC or HP - Wireless (802.11B/G/N standards): WEP, WPA, Radius Authentication. - Security: 802.1x, Radius, TACACs, Web, Wireless, client authentication access protocols. - WAN/LAN protocol analysis tools: Wireshark, or MS NetMon. We are going to offer you: - Excellent working conditions - Competitive salary - Attractive benefits package - Opportunity to work in an environment that stimulates achievement - Opportunity to work in a friendly atmosphere among highly motivated and skilled professionals - Opportunity to join a well-known and very successful organization - Chance to develop your own personal and professional skills set - Relocation package for people out of Sofia, Bulgaria Tic, tac, tic, tac...Time is passing, so don’t hesitate, and send us your CV in English, as soon as possible!