Detalii loc de munca - Cluj Napoca
Descrierea jobului - Cluj Napoca
Description Works as part of the Global Implementation/Service Transition Group, within Global Communications and Information Security, to build and manage test environment in the lab such that services are tested, delivered, and operated in a globally consistent manner by Service Delivery/Operations. Responsibilities Lab Lead * Works on multiple simultaneous projects to prepare and keep track of inventory, Identify the gaps in current test environment/ lab, help in tools selection and built a lab environment per design * Prepare a detail document outlining the lab built * Responsible for maintaining the lab, keeping it up to date, Coordinate test schedules with various team * Develop processes and procedures for testing in the lab and serve as a point of contact for all the lab related activity * Responsible for maintenance of the lab * Work in a cross functional team to understand the testing requirements, build a test environment in the lab * Work on continual upgrade and roadmaps Implementation Engineering * Works on multiple simultaneous projects to implement new technologies and configurations in conjunction with other Global Communications and Information Security Groups. * Serves as technical consultant on business group network projects * Acts as a lead and subject expert for certain technologies/services within the group as assigned] Fourth Level Support * Provides 4^th level support to Operations for escalated issues and drives those to resolution * Works with Network Design Engineering on chronic Problems
Requirements EDUCATION * BA/BS in Information Systems or related area required * Cisco CCNP preferred EXPERIENCE * Excellent Communication and Teamwork skills * Advanced English language skills (verbal, reading, writing, understanding) * Experience of working in a global environment essential * Process Discipline and Documentation skills essential * Minimum of five years experience in the design, implementation and operation of WAN/LAN networks with Cisco hardware * Excellent knowledge of Routing and Switching * Hands on experience with routers, switches, Palo Alto firewall, F5 Load balancer * Knowledge of ITIL v3 an advantage, but not necessary * Experience of operating in an Enterprise environment.