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Responsible for Providing high level technical support and assistance to projects and customers in META for Alcatel-Lucent newest Hardware and Software products on 1830PSS family, 1850TSS family, 1350OMS, 5620SAM . Including commissioning, integration, problems resolution, software updates, testing and acceptance with Customer. Creating customer specific documentation to achieve the completion of any given requirement, for example test criteria, methods of procedure, etc. Providing training and knowledge transfer to deployment and network Integration teams.

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Qualifications Educational requirements: • Higher education (degree in telecommunication or information technology). • Strong telecommunication technology knowledge in one or more of areas – Optical, DWDM, SDH, NMS and relevant ITU standards. • Strong knowledge of network alarm, event and performance analysis. • Theoretical and/or practical (testing, troubleshooting) knowledge of the WDM/SDH networks. • Knowledge with HP UNIX, Linux and data systems (bridges, switches and routers). • Knowledge and experience in using various test and measurement equipment. • Ability to learn effectively and quickly. • Customer orientation, good verbal and written communication skills, stress tolerance. • Team player with strong negotiation skills and the ability to work independently. • A flexible, positive and creative attitude to change. • Be ready for often business trips. Languages: • French/English.

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