Detalii loc de munca
Descrierea jobului • Help the customers: provide client support via phone and e-mail • Provide support, including procedural documentation • Respond within agreed time limits to call-outs • Prioritize and manage cases • Establish a good working relationship with customers and other professionals Descrierea companiei CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies. We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability. We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits)In CGS we appreciate performance, involvement, leadership skills, and being a pro-active team member. Join our team: if you think you fit the profile, than we are looking forward to meeting you!
Candidatul ideal We are in the business of helping people: we provide client support and technical issue solutions for the clients who need it. Therefore we are looking for colleagues who are self motivated, detail-oriented and well organized, with excellent communication and interpersonal skills. Do you speak English? Available to work in the afternoon and night shift? Then join our team, we are glad to welcome you! We offer: - attractive salary package - performance bonus (plus other incentives) - one month all the training needed for the job