Detalii loc de munca - București si altele
Descrierea jobului - Cluj Napoca si altele
Aurea’s explosive growth and ambitious business goals require Project Managers who are capable of focusing on client-side success (and resulting in long-term growth). The individual will be working in Aurea’s Professional Services Business Unit, reporting to the Program Director, PS Delivery and we’re looking for candidates fluent in German or French. The Company Aurea is an international enterprise software company that helps large global enterprises like Disney, British Airways, and eBay, create transformative experiences for their end customers. Aurea’s suite of technologies enables companies in select vertical markets (travel & leisure, retail, energy, and insurance) to design, execute, monitor, and optimize end-to-end customer journeys. Aurea is a rapidly growing company with growth fueled both organically and inorganically through an aggressive acquisition strategy. The Role The Project Manager primarily interfaces with the Customer, and manages Customer Deliverables for Aurea. Aurea has a suite of Products that require customization/tailoring, and on many occasions, upgrade to newer versions. The Project Manager will have to manage these customization deliveries, upgrades, and manage customer expectations. We currently require PMs to speak either fluent German or French to work with our German-speaking and French-speaking clients. The ultimate measure of the role is Customer Satisfaction and the Project Manager will manage/drive this. Key Responsibilities Work with customer and ensure that requirements are clearly identified and well documented. Ensure that the Offshore Engineering/Development Teams understand Customer requirements/expectations clearly. Create a Project Delivery Plan and ensure that this is signed off by Delivery Teams and Customer. Track and manage deliverables. Provide Weekly Status Reports to customers on Project Status. Manage, Track project Costs. Ensure appropriate efforts are filled in every week by the delivery teams. Manage Customer Change Requests - ensure that changes are tracked, managed and scope creep controlled within budget. Never lose an opportunity to get new business - Do Engineering Sales. Interact with various peers within Aurea (Product Engineering, Support, Sales) and ensure that they are aware of Customer requirements and priorities, and set expectations and ensure that they deliver as per plans/commitments. Ensure that appropriate delivery processes are followed. Interest with periodically with Customer (at least once a week) and get ‘Official’ project status; also provide periodic status to key stakeholders within Aurea about the status of the project (Report Card). Maintain record of Project Documents.
Required Skills & Experience Fluent in German or fluent in French Fluent in English You have a BS and/or MS in computer science or information systems from a top-tier university. Demonstrated success defining and launching excellent B2B/B2C Software products, including at least one CRM Product. You have a successful track record of 3-5 years of Project/Program Management of either early or late stage enterprise products. You are a great team player with the ability to act autonomously upon set goals. You have functional knowledge of document management solutions and/or compliance solutions in the life sciences industry. Control Scope Creep on deliverables. Good English written/spoken communication skills. Good written/spoken communication skills in either French or German. Ensure that you escalate when required and get appropriate action completed to meet customer deadlines. This role will be a great fit if: You combine a personable demeanor with a strong work ethic and an openness to being coached. You have a passion for customer success, and easily engender trust with senior executives based on his/her business acumen and insights. You have experience working with a Global Team, with team members having different cultures. Total Compensation is US $100,000/year ($50/hour) Location: Global (remote) 40+ hours/week