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In this position, you will be responsible for the maintenance of Nokia IMS platform Voice over IP System and Services. You will take part in building up a new support group in close collaboration with our managed services departments, as well as operating the existing services. You will work closely together with the Engineering- and Marketing departments from Nokia. • Operation and maintenance of IMS platforms for Alarms, faults/abnormal conditions. • Fault Diagnostics, Preventive Maintenance of IMS nodes. • Incident and Problem Management (3rd Level Support, cooperation with managed service teams) • Coordinating with other section of engineering and related teams of planned events, planning and execution of modifications and upgrades • Detailed problem analysis and trouble shooting • Defining and changing of all type of IMS data like IP routing change, modification of HSS user data • SS7, ISUP, SIP, H248/MEGACO, Diameter signalling & protocols configuration change • Analysis of traces, localization of data and code problems • Definition of workarounds • Knowledge in configuration of switching subsystems • System backup/restore from backup files • Knowledge of patch loading • Understanding of complex inter-working scenarios • Regular on-call duty (24x7)


Degree B.E and B Tech in Engineering (Electronics & Telecommunications, IT, Computer Science) Experiences with Ericsson Switching Systems • At least 3 years of support experience • UNIX & IP strong basis • Experience in TDM network core elements will be a plus • Database experience and scripting knowledge completing your profile. • We are looking for a strong team player for this position with good customer service attitude, approach and ability to efficiently solve complex problems. • A candidate requires good analytical skills, good logical thinking ability and is highly motivated to constantly and efficiently adapt his knowledge in this fast changing environment. • Excellent Communication Skills

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