Acest anunt a expirat la data: 29.04.2016

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Evolution HCC, a recruitment and consultancy agency, is seeking a candidate for a Technical Support Agent position in a well-known international company. The job mostly implies continuous communication with clients and other departments, resolving complaints and collecting data. Responsibilities: • Customer requests on failure or complaint; • Escalate serious complaints; • Process online Chat and remote Support; • Structured issue analysis via predefined questionnaire and set up replication; • Collect log files , configuration files and databases; • Create and forward tickets to level 2; Benefits: • Competitive salary; • Relocating package; • Working in a multicultural environment; • Gaining experience within a multinational company; • Working with professionals in the technical support field;

Cerinte

• English and French – ability to speak on a Technical level; • Network knowledge; • Experience in a similar position; • Ability to work under pressure and good communication skills;

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