Detalii loc de munca - Cluj Napoca
Descrierea jobului - Cluj Napoca
BASIC FUNCTION The Windows Operations Engineer provides hands-on day-to-day technical support for the following technologies and systems located in two $50 million global datacenters, two regional datacenters and local sites: • Microsoft Windows Servers: Over 3000 Windows 2008R2 and 2012R2 Servers. • VMware vSphere: Over 170 ESX hosts and 5 vCenters, supporting over 2000 virtual systems. • Citrix XenApp: Over 600 XenApp 6.5 and 7.x servers supporting 200 published applications and 25,000 users, NetScaler MPX appliances in Global Load Balancing and High Availability architecture. • Dell Hardware: Over 900 Dell Rack and Blade servers and chassis. This individual will be responsible for administration, monitoring, uptime, performance, security, patching and troubleshooting and participates in „On Call” weekend support and Operations Center schedule. RESPONSIBILITIES • Operates with no supervision in a complex enterprise environment. • Administer, Support and Improve Emerson’s infrastructure services. • Provides technical support and documentation for over 3000 Windows servers – both physical and virtual (VMware vSphere). • Support VMware environment including all aspects of server administration and host environment. • Provides Citrix technical support for enterprise Citrix XenApp 6.5 and 7.x server farms. • Maintains Microsoft Windows Server operating systems and all components/services including Active Directory, DNS, NTFS, DHCP, Print Services, FTP, HTTP, TCP/IP, ICA and others. • Responsible for maintaining and deploying security patches to the server environment by following standard patching methodology. • Monitors system logs, activity and performance on all servers daily, using Microsoft System Center Operations Manager (SCOM) and VMware vRealize Operations Manager (vROPS). • Maintain technical DR readiness. • Works with users to troubleshoot and solve operational issues. Responsible for coordinating recovery in the event of system failure. • Perform routine auditing of system configuration compliance with established build standards. Verify changes are in accordance change control management.
REQUIREMENTS • BA/BS in Business Administration, Information Technology or related area, may be substituted with years of experience in field. • Fluent in English • 5 to 7 years of experience in IT. In depth knowledge of Windows Servers, VMware, Citrix and Dell Server Systems. Basic knowledge of interdependent IT platforms: Networking, Storage, Active Directory, Security. Datacenter and/or large IT environment administration experience is a plus. • Advanced skills on Windows Server 2008R2 and 2012R2 • Advanced skills on VMware vSphere 5.x and 6.x • Advanced skills on Citrix XenApp 6.5 and 7.x • Advanced skills on Dell Server Systems (Chassis, Blade and Rackable servers, Local and Directly Attached Storage, etc). • Working knowledge of Active Directory, DNS, DHCP, HTTP, FTP and Windows Clustering Services. • Advanced knowledge in using, configuring and administering IT monitoring and management solutions like Microsoft SCCM and VMware vROps. • Knowledge in datacenter networks, routing, firewalls and virtual LANs. • Very good understanding of various storage technologies (SAN, NAS, DAS, FC, iSCSI) and solid hands-on experience on managing server side storage devices and interfaces. • Good knowledge and experience in using LanDesk Solutions for patching and software distribution in large computer environments. • Knowledge of EMC Enterprise Backup and Recovery Solutions (NetWorker and Avamar). • Good understanding of enterprise IT production environment, best practices and troubleshooting techniques.