Consulting for soft and grand opening with five stars hotel
Manage property operations on a day to day basis to assure optimum performance and continual improvement in guest service, employee professionalism and performance, sales/marketing, property appearance, and profit
Company that is comprised of 2.000 rooms distributed in 6 hotels with medical treatment spa and tourism activity object. Reorganization of company on market economy principles Company orientation towards sale of accommodation to other niches than the CNAS - Health Insurance National Agency Implementing quality standards of hospitality services Implementation standards and rules of procedure Preparation of the management plan and budget Upgrading hotels standards to a new level of classification Preparations of sales and marketing department
Hotel investment group that owns five stars Hotel Complex with spa, conference center, two restaurants, and three bars. In portfolio may hold a pension house and two A la Carte restaurants. Overseeing building site construction of the works and stages check for Hotel and Spa Hospitality consultancy for soft and grand opening 5 stars hotel Preparations of 5 years budget P&L Implementation standards and rules of procedure Preparations of sales and marketing department
Hotel Manager responsible for the management of operations on a day to day basis Ensure that all employees are trained for their positions to maximize service, production and efficiency Conduct employee performance evaluations as prescribed, control staffing Maximize profits and control costs Manage property operations on a day to day basis to assure optimum performance and continual improvement in guest service, employee professionalism and performance, sales/marketing, property appearance, and profit Direct and coordinate the food & beverage operations Ensure the property is well maintained and that all mechanical equipment is in good working order Responsible for the preparation of property budget and forecasts.
Directly oversee Front Office,Housekeeping,reservations,revenue management,Guest Relations,Security,Engineering,Concierge. Coordinated work schedules and payroll and maintained inventory and budget controls.Developed and managed pricing strategies,competitor and market analysis,and targeted marketing programs.Preparations for two deluxe hotels opening.
Responsible for the day-to-day operations of the property. Assist the general manager, frequently dividing responsibilities between the food and beverage operations and the rooms or lodging services.
Hotel management programs include instruction in hotel administration, accounting, economics, marketing, housekeeping, food service management and catering, and hotel maintenance engineering.
Dealing, planning and organizing accommodation, catering and other hotel services; promoting and marketing the business. Managing budgets and financial plans as well as controlling expenditure, statistical and financial records Setting and achieving sales and profit targets and ensuring compliance with licensing laws, health and safety and other statutory regulations.
Responsible for all duties of the front desk operation Welcome the arriving guests, providing information service, receiving and processing reservations filling of the arrival and departure register, dealing with complaints and handling them, communication and coordination with other departments, doing check in & check out.