1076

Sef Sala la Grand Hotel Continental

HEAD WAITER at Grand Hotel Continental

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
75%
  • Ultima actualizare: 07.04.2011
  • Numar referinta: 1076

Experienta

  • septembrie 2009 - Prezent

    Sef Sala, Grand Hotel Continental

    • București, România
    • Full time
    • Domeniu - Servicii: Turism

    Coordonarea activitatii restaurantului, bucatariei, laboratorului de cofetarie.
    Implementarea standardelor si procedurilor de F&B stabilite si supervizarea evenimentelor speciale organizate 
    Respectarea standardelor de calitate si igiena conform regulilor interne, pentru toti angajat.
    Mentinerea unui echilibru permanent intre satisfactia clientilor si managementul echipei, asigurand servicii excelente. 
    Solutionarea problemelor si cerintelor tuturor clientilor.
    
    

  • februarie 2002 - mai 2009

    HEAD WAITER, Hotel Sheraton Ottawa

    • București, România
    • Full time
    • Domeniu - Servicii: Turism

    Coordonarea activitatii restaurantului
    Urmarirea respectarii standardelor si procedurilor de F&B   Implementarea standardelor de calitate si igiena conform regulilor interne, pentru toti angajatii din departamentul F&B. Solutionarea problemelor si cerintelor clientilor.
    
    

  • ianuarie 2001 - iunie 2002

    Waiter, Hotel Marriott Praga

    • București, România
    • Full time
    • Domeniu - Servicii: Restaurante

    mentinerea standardelor unui hotel de 5 stele,servirea ireprosabila a oaspetilor intr-un mod elegant si eficient,colectarea si evidenta facturilor la sfarsitul zilei,stabilirea legaturii dintre bucatarie si client

Educatie

  • 1994 - 1997

    Colegiu / studii postliceale, Algonquin College of Applied Arts and Technology

    • Dej, România

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Avansat
Germana
Incepator
Spaniola
Mediu
Rusa
Incepator
Ceha
Incepator
Portugheza
Incepator
Romana
Nativ
75%
  • Last update: 07.04.2011
  • Reference number: 1076

Experience

  • September 2009 - Present

    HEAD WAITER, Grand Hotel Continental

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    Ensure a strong knowledge of company products and services, providing thorough information to customers and clients
    Effective salesperson; keen ability to anticipate customer needs and provide effective solutions
    Proven capability to meet and exceed customer expectations
    Cultivate positive relationships with clients and customers resulting in repeat business and customer loyalty
    

  • September 2001 - October 2008

    Banquet Captain/Head Waiter, Sheraton Hotel Ottawa Canada

    • București, Romania
    • Full time
    • Work domain - Services: Restaurants

    Knowledgeable in business operations including staff supervision, human resources, scheduling, delegating and planning
    Performed end-of-shift sales reports; accurately counted, recorded and deposited cash receipts
    Scheduled meetings and appointments for employer; handled and maintained a filing system
    Able to utilize a variety of office equipment
    

Education

  • 1994 - 1997

    College, Algonquin College of Applied Arts and Technology

    • Dej, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Advanced
German
Beginner
Spanish
Intermediate
Russian
Beginner
Czech
Beginner
Portuguese
Beginner
Romanian
Native