11193

Database administrator at GENPACT

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
25%
  • Ultima actualizare: 19.09.2011
  • Numar referinta: 11193

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Incepator
Romana
Nativ
50%
  • Last update: 19.09.2011
  • Reference number: 11193

Experience

  • November 2010 - Present

    Database administrator, GENPACT

    • București, Romania
    • Full time
    • Work domain - Technicians: Workers

    Maintaining a professional environment in the IT department;
    Implement security policies within the company and deskside environment
    Resolving claims reimage
    Boards of IT infrastructure maintenance and control of IT offices in accordance with company policies
    Management of all IT infrastructure changes
    Responsible for managing IT equipment and clear stocks
    Installation of equipment for video conferencing
    Managing situations above mentioned tasks on equipment at a
    Create / update SOP - when needed
     
    

  • July 2009 - November 2010

    Network Administrator, Uranium National Company

    • București, Romania
    • Full time
    • Work domain - Sales: IT

    Maintains high availability for all Windows operating systems;
    Performs server troubleshooting, systems optimizations, new servers implementation, servers migrations;
    Administers Windows infrastructure (domain controllers, back-up servers, security monitoring, virus scanning, account management);
    Set up new servers and workstations, upgrades HW & SW components and computers;
    Implements back up and disaster recovery procedures;
    Set up new servers and workstations, upgrades HW & SW components and computers;
    Implements back up and disaster recovery procedures;
    Working on Windows 2000 server with Active Directory.
    
     
    

  • April 2008 - July 2009

    Back Office Sales Support, Hewlett Packard

    • București, Romania
    • Full time
    • Work domain - Sales: IT

    The primary objective of the BOSS-EMEA team is primarily to ensure the customer eCommerce catalog accuracy and validity to prevent any order taking issue.
    This activity is mainly triggered by internal reports and is a service delivered to the CSSM and Sales.
    The BOSS EMEA team would also answer to Sales or CSSM various type of requests. It can be for example a customer request for a demonstration unit which has to be managed with a service center. 
    
    Responsibilities: 
    
    •Analyzing internal reports and taking pro-active actions following defined processes and guidelines;
    • Creating/maintaining customer technical configurations according to the customer requirements;
    • Creating/maintaining the product pricing for Sales, following guidelines and internal processes, and working with the Pricing Team (Bid Desk);
    • Asking creation of a special products or services (Hardware, Software, Logistic…);
    • Administrating a customer demonstration unit requests, following the relevant process;
    This list is not exhaustive and must be taken as example. It could be adapted to the organization priorities, meaning the BOSS Agent need to be adaptive. He is also working with hp partners (other hp services) and internal customers (Sales & CSSM)
    
    The team responsibility is to deliver internal customer services: quality of result, respect of timeline, and content quality, is of primary importance and will be tracked closely:
    • Quality: Reports focusing on action accuracy versus initial request and the quality on results;
    • Timeline: Service Level Agreement with Sales Organization and CSSM; 
    • Overall Service Level: Quarterly satisfaction survey with Sales and CSSM
    As such, each BOSS Agent individually, is responsible to achieve these objectives.
    
    The key contacts to carry out your daily activity are the Internal customers (Sales and CSSM) and other internal stakeholders
    

  • October 2007 - April 2008

    Network Administrator, Adecco/IBM

    • București, Romania
    • Full time
    • Work domain - Sales: IT

    Maintains high availability for all Windows operating systems;
    Performs server troubleshooting, systems optimizations, new servers implementation, servers migrations;
    Administers Windows infrastructure (domain controllers, back-up servers, security monitoring, virus scanning, account management);
    Set up new servers and workstations, upgrades HW & SW components and computers;
    Implements back up and disaster recovery procedures;
    Working on Windows 2003 server with Active Directory.
    

  • February 2007 - October 2007

    Economist, TOMI - TOMI IMPORT - EXPORT SRL

    • București, Romania
    • Full time
    • Work domain - Technicians: Workers

    To perform administrative tasks;
    To establish relationships with the suppliers;
    To negotiate contracts with suppliers; 
    
    
    
    

  • July 2003 - November 2004

    Network Administrator, VIAROM CONSTRUCT SRL - BUCHAREST

    • București, Romania
    • Full time
    • Work domain - Sales: IT

    To identify hardware and software issues and correct them;
    To solve all employees' inquiries from other departments regarding hardware and software problems;
    To create the computer network of the company ( 40 computers);
    To solve all employees inquiries from other departments regarding hardware and software problems;
    To install software and hardware or upgrades, test their functionality and provide maintenance;
    Establish compatibility of the equipment to other systems, such as computers, printers, and networks;
    Working with Windows 2000 Server, including Active Directory;
    Creating local user accounts on the Server;
    Creating and configuring domain user accounts;
    To install softwares and hardwares or upgrades, test their functionality and provide maintenance;
    To prepare reports on certain situations and recommend corrective actions;
    

  • February 2002 - July 2003

    IT Help desk staff, SEARCH CORPORATION - BUCHAREST

    • București, Romania
    • Full time
    • Work domain - Sales: IT

    To identify hardware and software issues and correct them;
    To solve all employees' inquiries from other departments regarding hardware and software problems;
    To install softwares and hardwares or upgrades, test their functionality and provide maintenance;
    To prepare reports on certain situations and recommend corrective actions;
    Set up new servers and workstations, upgrades HW & SW components and computers;
    Implements back up and disaster recovery procedures;
    Working on Windows 2000 server with Active Directory.
    

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Beginner
Romanian
Native