113861

Agent Call Center Kundenservice la Arvato

Call Center Agent - Customer Service at ARVATO

  • România, Brașov
  • România, Brașov
  • Romania, Brașov
  • Romania, Brașov
Deblocheaza date contact
Traduceri ale CV-ului
70%
  • Ultima actualizare: 28.07.2015
  • Numar referinta: 113861

Obiectiv profesional

Sa imi gasesc un post care sa ma satisfaca pe mine, dar si pe angajator

  • Brasov, Germania, Anglia
  • Full time
  • Salariul dorit1200 €
  • Domeniile urmariteInginerie Constructii, Institutii / Profesii liberale Fundatii / Asociatii / ONG, Sanatate Sanatate
  • Disponibilitate deplasare in interes de serviciuPana la 100% din program
  • Disponibilitate relocareNumai in strainatate

Experienta

  • mai 2014 - Prezent

    Agent Call Center Kundenservice, Arvato

    • Brașov, România
    • Full time
    • Domeniu - Muncitori Tehnicieni: Muncitori

    Call Center limba germana si engleza

  • mai 2001 - ianuarie 2014

    inginer constructor, Arhitrava SRL: Ramb Sistem SRL

    • Brașov, România
    • Full time
    • Domeniu - Muncitori Tehnicieni: Constructii

    specifice in domeniu constructiilor.
    
    In perioada noiembrie 2011 -octombrie 2012 l-am ingrijit si pe tatal meu in varsta de 85 de ani, bolnav de cancer de prostata si Parkinson incipient.

  • ianuarie 2001 - aprilie 2001

    ingrijire batrani, privat

    • Brașov, România
    • Full time
    • Domeniu - Servicii: Au Pair / Babysitter / Ingrijire

    ingrijire doamna de 86 de ani, suferind si de Alzheimer in Germania

  • septembrie 1982 - decembrie 2000

    inginer constructor, Trustul Constructii Brasov

    • Brașov, România
    • Full time
    • Domeniu - Muncitori Tehnicieni: Constructii

    Proiectare

Aptitudini

Permis de conducere
  • B
  • Spirit practic
  • Atitudine pozitiva si optimism
  • Flexibilitate si adaptabilitate

Dornica de a ajuta si a empatiza cu cei in suferinta.
Stiu si vreau sa inteleg ca suferinta fizica schimba oamenii, chiar caracterele, si sunt pregatita sa accept acest fapt.

Limbi straine

Engleza
Avansat
Franceza
Incepator
Italiana
Incepator
Germana
Avansat
Romana
Nativ

Pre-interviu

Cum ti-ai descrie personalitatea?

placuta, in general, incerec sa raman pozitiva si optimista chiar si in situatii limita,iau rapid decizii functie de conjunctura si moment, empatica

Care sunt telurile tale in viata?

Sa ma fac utila si placuta, sa ma simt bine in pielea mea cand fac ceva, iar constiinta mea sa fie mereu treaza si "multumita" de ceea ce fac si ce spun.

Descrie jobul ideal pentru tine.

sa imi aduca satisfactii si sa pot folosi ceea ce stiu sau ceea ce invat nou din mers

Care sunt scopurile pe care ti le-ai stabilit in cariera ta?

sa fiu buna in ceea ce fac, satisfactia sa fie reciproca, angajat si angajator

Esti mai motivat lucrand in echipa sau in mod individual?

si in echipa, daca este intelegere si calitate umana, dar si individual, la nevoie

Ce job ti-ar place sa ai peste 5 ani?

Nu ma gandesc asa departe, dar daca totul merge bine, cel pentru care aplic, pentru ca cu cat faci un lucru mai mult timp, te specializezi si il faci tot mai bine

La actualul sau fostul loc de munca, care au fost/sunt cele mai importante 5 realizari?

Ca inginer proiectant am avut responsabilitatea durabilitatii si rezistentei a sute de blocuri de locuinte, hale industriale, etc
La actualul job, din pacate nu pot avea realizari spectaculoase, nu depinde de mine.
Dar cea mai mare satisfactie si multumire de mine a fost faptul ca i-am fost alaturi tatalui meu in greii ani de boala si suferinta

Ce fel de salariu meriti?

Unul conform satisfacerii nevoilor personale in ziua de astazi, ndeva pe la medie

Poti lucra dupa termene limita, sub presiune, etc?

Da.Chiar am facut-o practic toata viata, chiar si acum pot spune ca o fac

Care a fost ultima carte pe care ai citit-o?

Fiind abonata Bookster, citesc de cate ori am ocazia. Acum, in paralel pentru o intelegere mai buna a personalitatii sale, citesc " Dear Professor Einstein" si ALBERT  EINSTEIN: Cum vad eu lumea" deoarece ma intereseaza biografiile marilor minti si inventatori.

70%
  • Last update: 28.07.2015
  • Reference number: 113861

Career goals

To find a job to please both me and the employer

  • Brasov, Germania, Anglia
  • Full time
  • Salary wanted1200 €
  • Wanted work domainsEngineering Construction, Institutions / Liberal professions Foundations / Associations / NGOs, Health Health
  • Availability for work related travelUp to 100% of the schedule
  • Willing to relocateOnly abroad

Experience

  • May 2014 - Present

    Call Center Agent - Customer Service, ARVATO

    • Brașov, Romania
    • Full time
    • Work domain - Technicians: Workers

    Call Center for German and English speaking customers

  • May 2001 - January 2014

    Construction Engineer, ARHITRAVA SRL BRASOV

    • Brașov, Romania
    • Full time
    • Work domain - Technicians: Construction

    Specific activities for the Construction field. 
    
    During the period from November 2011 to October 2012 I took extensively care of my father who had the age of 85 years, suffered of prostate cancer  and incipient Parkinson and Alzheimer.

  • January 2001 - April 2001

    care taker for elderly, sick people, privat

    • Brașov, Romania
    • Full time
    • Work domain - Services: Au Pair / Babysitter / Care

    I took care of a 86 years old lady in Germany, who was ill with evolved Alzheimer, needed permanent care and attention

  • September 1982 - December 2000

    construction designing engineer, Construction Trust of Brasov

    • Brașov, Romania
    • Full time
    • Work domain - Technicians: Construction

    Designing of buildings

Skills

Driving license
  • B
  • Practical spirit
  • Positive attitude and optimism
  • Flexibility and adaptability

Eager to help and empatize with those in suffering. I know and I want to understand that physical suffering change people, even the characters, and I am prepared and willing to accept this fact.

Foreign languages

English
Advanced
French
Beginner
Italian
Beginner
German
Advanced
Romanian
Native

Pre-interview

How would you describe your personality?

Attractive, pleasant person, as a general rule, I try  to remain positive and optimistic even in limited situations, I shall always take decisions quickly depending on the context and time, empathetic

What are your goals in life?

To make myself useful and pleasant, I feel good in my skin when I do something that please3s me and the others around, and my conscience is always awake and "thanks" for what I'm doing and what I am saying. At least I try these things,

Describe your ideal job.

To be fully rewarding to me and the employer, where I can use what I know or what I can learn new on-the-go

What are the goals set for your career?

To be good at what I do, to obtain mutual satisfaction, employee and employer

Are you able to work effectively in a team or independently?

Both in a team, if there is understanding and human quality, but also individually, if necessary

What job would you like to be doing in 5 years?

I don't think so far away, but if all goes well, in the  I am applying right now, for my believe is, that the more often and longer  you do something, the more  you specialize and do everything better

What are/were your most important 5 achievements in your current/past workplace?

As a systems engineer designer I had responsibility for durability and resistance for hundreds of blocks of flats, industrial warehouses, etc In the current job, unfortunately, I may not have spectacular achievements, not dependent on me. But the highest achievement and satisfaction from me, was the fact that I was aside my father in the extraordinary difficult last four years of sickness and pain.

What is your monthly salary expectation?

One in accordance with the personal needs and prices  on the market today, somewhere around  the medium salary

Can you work according to deadlines, under pressure, etc?

Yes. I even think, I've done it all my life, even now I can say that I do it .

What is the last book you have read?

Being a Bookster subscriber, I  read every time I've had a chance. Now, at the same time for a better understanding of the personality, I read " Dear Professor Einstein" and Albert Einstein: How do I see my world" because I am interested in the biographies of great minds and inventors.