To ensure the excellent development of reception activity, handle guest's complaints and maintain the highest level of quality regarding hotel and staff services.
Check in, check out guests,support the Night Manager in acomplishing the Night Audit process,taking care of all necesarry reports for the entire Executive Team needed the next day,and everything that had to be done for hotel members and long stays guests.
- Daily maids reports in order to clean all the rooms efficiently keeping the high standards of the company. - Suply Inventory. - Inspection of vacant cleaned rooms. - Register all guest's belongings found in the rooms upon their departure. - Reports needed for the daily activity
- Schedule for the entire team. - Suply inventory. - Handling minibar refill and inventory. - Maintain the good quality of services and staff attitude