116341

Assistant Manager at LVMH Moet Hennessy Louis Vuitton Inc (Duty-free)Starboard Cruises

  • România, Constanța
  • România, Constanța
  • Romania, Constanța
  • Romania, Constanța
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 25.09.2014
  • Numar referinta: 116341

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Spaniola
Avansat
Romana
Nativ
80%
  • Last update: 25.09.2014
  • Reference number: 116341

Experience

  • November 2010 - March 2013

    Assistant Manager, LVMH Moet Hennessy Louis Vuitton Inc (Duty-free)Starboard Cruises

    • Constanța, Romania
    • Full time
    • Work domain - Services: Tourism

    •	Holding weekly or monthly training sessions regarding customer service and product knowledge.
    •	Dealing with customers complains in a professional and courteous manner.
    •	Promoting specific lines under the guidance of Miami Home office.
    •	Driving operational efficiencies raising customer service levels.
    •	Ensuring all administrative records are completed accurately.
    •	Identifying areas of the business where improvements can be made.
    •	Ensuring compliance with all relevant health and safety guidelines.
    •	Conducting observations and performance reviews and providing developmental feedback.
    •	Assigning specific tasks to employees, managing inventories
    •	Planning and preparing work schedules, promo planners to maximize revenue
    •	Reconciling cash with sales receipts, preparing a daily record of transactions and maintaining operating records
    •	Working as part of a team and responsible for work assignments/rotations, staff training, staff vacations, staff breaks, overtime assignment and arranging back-up for absent employees
    

  • June 2006 - November 2010

    Sales Associate, LVMH Moet Hennessy Louis Vuitton Inc (Duty-free)Starboard Cruises

    • Constanța, Romania
    • Full time
    • Work domain - Services: Tourism

    Capable of influencing the opinions of customers
    •	Actively greeting and maintaining a level of conversation during their store visit
    •	Assisting with product selection & promoting products , services
    •	Always being friendly, keen and helpful 
    

  • June 2004 - January 2005

    Retail Sales Associate , Evoke LTD

    • Constanța, Romania
    • Full time
    • Work domain - Services: Tourism

    •	Assisting with product selection
    •	Promoting products and services
    •	Visual merchandising ; Customer service & Guest interaction
    

  • September 2002 - May 2004

    Assistant Manager, Sephora

    • Constanța, Romania
    • Full time
    • Work domain - Office jobs: Administrative

    •	Responsible for ensuring that the store is fully operational for the start of the business day, for example by taking responsibility for opening up, preparing tills, stock checks, setting out the store and securing the store at the end of the day 
    •	Interviewing new candidates
    •	Supervising the day to day activities of a team of 35 staff 
    

  • October 2001 - September 2002

    Primary Accountant, Sephora

    • Constanța, Romania
    • Full time
    • Work domain - Office jobs: Administrative

    •	Sales reports, stock movements, daily inventory, operating bank accounts, time sheets for employees.

  • January 2001 - September 2001

    Hotel Receptionist, Flora Hotel***

    • Constanța, Romania
    • Full time
    • Work domain - Services: Hotels,Tourism

    •	Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
    •	Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
    •	Maintains safe and clean reception area by complying with procedures, rules, and regulations.
    •	Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
    

Education

  • 2000 - 2004

    Bachelor's degree, Canterbury University UK

    • «Alt oraș», Romania
  • 1995 - 1999

    Highschool, High school

    • Constanța, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
Spanish
Advanced
Romanian
Native