116889

Librarian – Reference Desk at The National Library of Romania

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 28.09.2014
  • Numar referinta: 116889

Aptitudini

Permis de conducere
  • BE

Limbi straine

Engleza
Avansat
Franceza
Mediu
Italiana
Incepator
Spaniola
Mediu
Romana
Nativ
80%
  • Last update: 28.09.2014
  • Reference number: 116889

Experience

  • September 2012 - October 2014

    Librarian – Reference Desk, The National Library of Romania

    • București, Romania
    • Full time
    • Work domain - Institutions / Liberal professions: Culture / Arts

    	Coordinator at American Cultural Center (American Corner);
    	Library volunteer from September to November 2012
    
    For references: Monica Drăgan – IRC U.S. Embassy - DraganM@state.gov
    
    •	providing high quality information, advice and guidance to users;
    •	providing valid ID/Library Card to registered users which will serve as a form of identification and a means of access to services and facilities;
    •	clearly guiding and instructing users how to access the NLR's information resources;
    •	promoting cooperation and understanding between the United States and Romania by providing accurate information about the U.S.;
    •	organizing and coordinating main events in the American Corner;
    •	web-admin for https://www.facebook.com/ACBucharest
    
    

  • August 2010 - July 2012

    Librarian – Reference Desk, The Central University Library ”Carol I” of Bucharest

    • București, Romania
    • Full time
    • Work domain - Institutions / Liberal professions: Culture / Arts

    •	Identifying customer’s needs (Information Access Zone, assistance in using VUBIS catalogue, thematic bibliographies on demand, guidance and providing information to users);
    •	facilitating the community users with library cards;
    •	management of computerized book borrowing and returning system;
    •	participating in professional development conferences as RLA member (Romanian Library Association) - Culture Information Section
    

  • April 2008 - January 2009

    Client Services Data Analyst, HP Romania

    • București, Romania
    • Full time
    • Work domain - Sales: Customer service

    •	Provide daily operational support related to orders, deliveries and claims via telephone and e-mail to a set of Channel Partners;
    •	Coordinate and manage structured and high quality communication to both partners and internal colleagues;
    •	Work to avoid issues – coordinate and monitor orders and claims using defined tools and reports;
    •	Ensure that policies, legal regulations and audit requirements are met.
    

  • March 2007 - April 2008

    Customer/Client Service, UPC Romania

    • București, Romania
    • Full time
    • Work domain - Sales: Customer service

    •	taking calls in English and Romanian language;
    •	inbound calls from UPC's customers in order to provide solutions both commercially and technically;
    •	full time function job (40h/week);
    •	work in shifts and on weekends
    

Education

  • 2011 - 2014

    Master's degree, University of Bucharest, Faculty Of Letters

    • București, Romania
  • 2006 - 2007

    Master's degree, University of Bucharest, Faculty Of Letters

    • București, Romania
  • 2002 - 2006

    Bachelor's degree, University of Bucharest, Faculty Of Letters

    • București, Romania

Skills

Driving license
  • BE

Foreign languages

English
Advanced
French
Intermediate
Italian
Beginner
Spanish
Intermediate
Romanian
Native