11741

Insight Analyst la Orange Romania

Insight Analyst at Orange Romania

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Afiseaza date contact
Traduceri ale CV-ului
90%
  • Ultima actualizare: 02.08.2017
  • Numar referinta: 11741

Obiectiv profesional

Lucrez de mai bine de 4 ani cu baze de date pe care le modelez cu ajutorul unor programe precum SQL Developer, Tableau Software, Business Intelligent Tools si Microsoft Office Suite. Am deprins cunostinte de raportare si analiza in departamente precum customer si marketing.
Incerc tot timpul sa fiu la curent cu toate noutatile din domeniu pentru a ma ajuta sa evoluez si sa imi imbunatatesc abilitatile

  • Bucharest, Bucharest, Bucharest
  • Full time
  • Domeniile urmariteIt Telecom Project management, It Telecom Software / Programare, Marketing Marketing
  • Disponibilitate deplasare in interes de serviciuPana la 100% din program

Experienta

  • octombrie 2015 - Prezent

    Insight Analyst, Orange Romania

    • București, România
    • Full time
    • Domeniu - Marketing: Marketing

    Analiza si raportare pentru departamentul de Marketing si Top Management.
    Activitatea din cadrul departamentului de Marketing presupune realizarea de Business Case-uri si analizarea acestora, intocmirea de rapoarte pe baza unor asumptii, run rate si estimari, raportarea unor KPI precum churn, gross sales, achizitie etc.
    Rapoartarea realizandu-se cu ajutorul unor tool-uri precum SQL Developer, SQL Navigator, SAP Business Objects, Acces, Excel, PowerPoint, Tableau Software.

  • septembrie 2013 - Prezent

    Reporting specialist, Orange Romania

    • București, România
    • Full time
    • Domeniu - It Telecom: Telecomunicatii

    Raportare si analiza pentru departamentul Customer Services si Sales.
    Analizele si raportarea datelor realizandu-se prin intermediul unor programe precum Acces, SQL Navigator, SQL Developer, Excel, Tableau Software.
    Printre principalele activitati se numara intretinerea si imbunatatirea constanta a rapoartelor recurente realizate cu ajutorul tool-urilor Tableau Software, Acces si Excel, dar si realizarea de rapoarte ad-hoc prin intermediul SQL Navigator, SQL Developer, Tableau Software si Excel.

  • mai 2011 - septembrie 2013

    Smartphone Experts, Orange Romania

    • București, România
    • Full time
    • Domeniu - It Telecom: Telecomunicatii

    Moderare intrebarilor legate de serviciile oferite de companie pe site-ul oficial si site-urile de specialitate.
    Informatii si review-uri despre telefoanele de tip smartphone.
    Asistenta setare telefoane smartphone si non-smartphone, configurare modemuri si routere.
    Rezolvarea problemelor ce tin de serviciile de tip fax si date.

Educatie

  • 2010 - 2012

    Master / studii postuniversitare, Management, SNSPA

    • Management
    • București, România
  • 2007 - 2010

    Diploma de facultate, Administratia si Managementul Public, SNSPA

    • Management
    • București, România
  • 2003 - 2007

    Liceu / scoala profesionala, Colegiul National "Mihai Viteazul"

    • Informatica
    • Ploiești, România

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Mediu
Romana
Nativ

Distinctii

Cursuri / traininguri
Presentation Skills
Smartphone Devices
Becoming Manager
Project Management
Oracle Database 12c: Introduction to SQL
Tableau Software: Introduction to Tableau
SAP Business Objects XI Introduction
Certificari
Certificat limba Franceza - certificat de excelenta a limbii Franceza
Oracle Certificat - cunostinte baza de date
Certificat limba Franceza - certificat de excelenta a limbii Franceza
90%
  • Last update: 02.08.2017
  • Reference number: 11741

Career goals

Working in the field of database technologies and data mining for more than 4 years I have learned knowledge in business analysis, intelligence and developing tools for automated reporting including PL/SQL, Tableau Software, BI Tools and Microsoft Office Suite. 
I always try to keep up with the new technologies and best practices that help me improve and optimize.

  • Bucharest, Bucharest, Bucharest
  • Full time
  • Wanted work domainsIt Telecom Project management, It Telecom Software / Programming, Marketing Marketing
  • Availability for work related travelUp to 100% of the schedule

Experience

  • October 2015 - Present

    Insight Analyst, Orange Romania

    • București, Romania
    • Full time
    • Work domain - Marketing: Marketing

    - Creating BI and data warehouse design patterns, designs, standards, and templates
    Tools used: SAP Business Objects XI, Oracle SQL, mySQL, Microsoft Office suite, Tableau Software.
    - Create Business Cases - process which means extracting data, analysis informations and make business marketing scenarios for next company product and services;
    - Follow-up marketing campaigns by calculating revenues and costs, understanding the trends direction of market and act accordingly;
    - Work closely with Marketing Department in order to create Business Cases, ad-hoc analysis and recurrent transverse reports;
    - Perform ad-hoc analysis, insight requests and data extractions to resolve critical business issues using tools like: Oracle SQL, mySQL, SAP Business Objects XI, Tableau Software, Microsoft Office suite.
    - Define and put in place a proper workflow for report request, based on priorities and monitoring incoming volumes and solving time.
    - Builds ad-hoc and recurrent transverse reports requested by departments like Marketing, Retail
    Sales, Technology, Corporate, Customer Service, Online Service, Top Management and Group Management.
    - Checks data validity, notifies the client about any data inconsistencies, provides feedback and
    support for data correction;
    - Participates in meetings about business directions;

  • September 2013 - Present

    Reporting specialist, Orange Romania

    • București, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    - Reporting company data using programs such as Access, SQL Developer, SQL Navigator, Excel, Tableau Software, PowerPoint;
    - Performed maintenance for existing reports, data bases and applications developed internally;
    - Builds ad-hoc and recurrent transverse reports requested by departments like Customer Service,
    Marketing, Retail Sales, Technology, Corporate, or General Management and Group Management;
    - Covers the entire reporting process, from raw-data extraction, scheduling task to complex processed, customized and user-friendly reports for Customer Service Department;
    - Analyses user requirements and designs, builds code, tests and optimizes all newly requested
    reports and applications;
    -Works closely and in a transverse manner with the internal client in order to identify reporting
    needs, builds reports definition/ specifications and format, as well as to ensure an accurate and
    uniform reporting frame;

  • May 2011 - September 2013

    Smartphone Experts, Orange Romania

    • București, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    - Test new services and devices;
    - Intern smartphones support;
    - Info and reviews about smartphones;
    - Moderate questions regarding company’s products and services on the official website and the specialized websites.
    - Assisting customers with smartphone settings, troubleshooting device/software errors, connection settings or network issues;
    - Promotes Orange services and products;
    - Proposes work instructions in order to improve the work flow;
    - Offers correct information to the clients regarding company’s products and services;
    - Holds smartphone training sessions for new colleagues, for new entry employees in the customer service.

Education

  • 2010 - 2012

    Master's degree, usiness Administration and Management, SNSPA

    • Management
    • București, Romania
  • 2007 - 2010

    Bachelor's degree, Administration and Public Management, SNSPA

    • Management
    • București, Romania
  • 2003 - 2007

    Highschool, National College "Mihai Viteazul"

    • Informatics
    • Ploiești, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Intermediate
Romanian
Native

Achievements

Courses / training
Presentation Skills
Smartphone Devices
Becoming Manager
Project Management
Oracle Database 12c: Introduction to SQL
Tableau Software: Introduction to Tableau
SAP Business Objects XI Introduction
Certificates / diplomas
Computer Science Certificate - programming knowledge (Pascal), site development and Office programs.
Oracle Certificate - databases knowledge
French Language Certificate - advanced French knowledge