11837

RECEPTIONIST la HOTEL MAISTROS

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
80%
  • Ultima actualizare: 23.05.2013
  • Numar referinta: 11837

Experienta

  • iunie 2011 - Prezent

    RECEPTIONIST, HOTEL MAISTROS

    • București, România
    • Full time
    • Domeniu - Servicii: Turism

    specifice functiei 

  • mai 2007 - noiembrie 2010

    DIRECTOR ADMINISTRATIV / JURIST , UNIVERSAL ELITE SRL

    • București, România
    • Full time
    • Domeniu - Servicii: Turism

    Întocmeam agenda zilnică a managerului; Cercetare de piaţa pe diferite segmente, căutare locaţii pentru evenimentele organizate de companie; identificare furnizori, parteneri media; Menţinerea unui sistem eficient şi sigur al îndosarierii tuturor documentelor, asigurându-ma că acestea sunt aşezate în ordine cronologică; Asiguram actualizarea şi transmiterea informaţiilor privind modificările în legislaţie relevante pentru activitatea companiei; Răspundeam de activităţile de protocol din cadrul firmei sau la deplasările oficiale organizate în afara unităţii (companiei, instituţiei)- asiguram interfata cu furnizorii de servicii - urmaream mentinerea curateniei in sediile companiei - urmarirea folosirii bunurilor firmei de catre angajati conform politicii firmei - faceam oferte privind spatiile disponibile pentru inchiriere, ma implicam in negocierea preturilor, a conditiilor de inchiriere,etc - selectam furnizorii noi de servicii conform procedurilor interne, analiza si negocierea ofertelor de achizitii - urmaream respectarea calitatii serviciilor furnizorilor selectati coordonam si supervizam personalul administrativ - obtinerea autorizatiilor de functionare PSI,PM,ISCIR,MEDIU, etc, verificam starea de conformitate a parcului auto din dotare, asiguram calitatea mediului de lucru,verificam in permanenta starea cladirii - organizarea si asigurarea evidentei mobilierului, mijloacelor fixe, a obiectelor de inventar pentru birou,intocmirea fiselor individuale de inventar si urmarirea modului de utilizare si de pastrare a acestora - organizarea si asigurarea , in colaborare cu sefii subunitatilor, rezolvarea problemelor sociale ( cazare,masa,transport cu mijloace adecvate de la locul de cazare la cel de munca, asistenta medicala, etc) pentru personalul societatii - organizam activitatile de secretariat si protocol desfasurate pe langa conducerea unitatii - raspundeam de inregistrarea corespondentei primite si a celei trimise de catre societate, in registrul unic de intrari-iesiri - asiguram support administrativ si logistic pentru compartimentele functionale Intocmeam rapoarte lunare, trimestriale, anuale - indeplineam si alte sarcini administrative sau colaterale desemnate); Asiguram actualizarea şi transmiterea informaţiilor privind modificările în legislaţie relevante pentru activitatea companiei; Răspundeam de activităţile de protocol din cadrul firmei sau la deplasările oficiale organizate în afara unităţii (companiei, instituţiei); 

  • septembrie 2005 - mai 2007

    JURIST / ASISTENT MANAGER, EUROKURT CONSTRUCT SRL

    • București, România
    • Full time
    • Domeniu - Muncitori Tehnicieni: Constructii

    erificam si raspundeam de buna desfasurare a activitatii Departamentului Juridic; - Raspundeam de evolutia angajatilor din subordine; - Mentineam relatiile cu executorii judecatoresti, societatile de leasing si utilizatorii acestora; - Solutionam problemele aparute in activitatea Departamentului Juridic; - Gestionam dosarele aflate in lucru (probleme de drept comercial, recuperari creante/insolventa dar si de drept civil si penal); - Reprezentam societatea in instanta si pregateam documente pentru instanta; - Ofeream consultanta juridica managementului societatii; - elaboram opinii legale asupra problemelor in care era implicata societatea; - analizam contractele existente intre societate si furnizori/clienti si le adaptam conform legislatiei comerciale si civile si intereselor societatii; - solutionam problemele aparute in activitatea societatii din punct de vedere legal; - redactam cereri de chemare in judecata, intampinari, plangeri contraventionale, plangeri penale, convocari la conciliere, memorii, sesizari, adrese etc. - reprezentam interesele societatii in fata notarului, autoritatilor si institutiilor publice; - obtinerea autorizatiilor necesare functionarii societatii; - gestionam documentele cu caracter juridic; - redactarea si inregistrarea inscrierile mentiunilor care privesc modificarea actului constitutiv la Oficiul Registrului Comertului; - alte sarcini din aria de activitate a postului. - consultanta juridica colegilor din alte departamente. relatia directa cu sefii de santier , negocierea contractelor ,relatia cu Camera de munca si Camera de Comert Si Industrie rezolvarea problemelor legate de autorizatii si relatia cu primariile de sector alte probleme de ordin ADMINISTRATIV 

  • iunie 2003 - septembrie 2005

    ASSISTANT BARTENDER ,ASSISTANT WAITER ,RECEPTIONIST, LOUIS CRUISE LINE

    • București, România
    • Full time
    • Domeniu - Servicii: Turism

    Responsabil pentru promovarea şi maximizarea vânzărilor de băuturi în staţia de lucru atribuită.. • asiguram Bautura si servicii la standardele companiei • Ajutam si ma asiguram că toate stocurile de băutură în baruri sunt folosite, stocate eficient • Ofeream servicii prompte, atent şi amabil la fiecare oaspete în staţia atribuita. • recomandam şi sugeram băuturi atunci când oaspeţii solicitau asistenta in selectarea lor. • Responsabil pentru manipularea corectă şi adecvată a tuturor obiectelor ,aparaturii şi a operaţiunilor de vânzare generate în staţia de lucru Recepţie responsabilităţi  Verificarea sistemului de rezervări pentru orice VIP-uri, mese private , informaţii în cameră sau cerinţe speciale pentru a doua zi Check-in clienti, potrivire cu rezervările şi acceptarea clienţilor la mese, dacă sunt disponibile. - informaţiile solicitate de clienţii cu privire la facilităţile restaurantului , alte restaurante din cadrul grupului, toalete client, facilităţi de vestiar, telefoane client şi taxiuri. Acceptarea modificărilor de masă de la autorităţile de supraveghere / chelneri matreD sef sala etc. Prelucrare rezervări noi, modificare şi anularea rezervărilor Ma asiguram ca zona de recepţie este păstrata, curat şi ordonat în orice moment - procesam toate cererile de informaţii şi rezervări telefonice introducind pe loc noi detalii rezervare in sistem. Solicitam prin telefon viitorii clienti pentru a confirma rezervările în ziua următoare preluam informaţii cu privire la disponibilitatea de rezervare din sistem redirecţionam apeluri către alte departamente / personal 

  • martie 1999 - mai 2003

    sef serviciu juridic, UNICOM HOLDING SA

    • București, România
    • Full time
    • Domeniu - Institutii / Profesii liberale: Juridic

    specifice functiei 

  • septembrie 1996 - februarie 1999

    avocat asistent, cabinet individual de avocatura Mihaila Marin

    • București, România
    • Full time
    • Domeniu - Institutii / Profesii liberale: Juridic

    specifice functiei

Educatie

  • 2003 - 2003

    Postdoctorat, Universitatea Lezozvodsk Ucraina

    • «Alt oraș», România
  • 1991 - 1996

    Diploma de facultate, Universitatea Romana de Stiinte si Arte Gh Cristea

    • București, România

Limbi straine

Engleza
Avansat
Franceza
Incepator
Italiana
Incepator
Romana
Nativ
80%
  • Last update: 23.05.2013
  • Reference number: 11837

Experience

  • March 2011 - November 2011

    Position Receptionist, MAISTROS HOTEL APTS , CYPRU

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    Location  Protaras Cyprus
    Main activities:
    taking and recording bookings from customers;
    customer reception and accommodation;
    preparation of documents necessary accommodation clients (travel contracts, monitoring and collection of payments);
    promoting customer service;
    efficient resolution of all claims made;
    conflict mediation and resolution of customer complaints.
    Specific tasks and duties:
    establish optimal relations with customers to resolve in a timely manner and in good condition all the occasional problems.
    Job responsibilities:
    responsibility for the quality of information, reservation and hotel accommodation customer
    responsibility for the efficient handling of problems arising during the conduct of business
    Postal authorities:
    I was authorized to take bookings, provide accommodation to customers to solve their administrative formalities ..
    

  • January 2007 - December 2010

    Administrative Manager , Universal Elite ( Mountain Chalet ,, Doi Ursuleti,, )

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    I meant to assure optimal tourist guesthouse, as the hotel group's flagship unit.
    Main activities:
    coordination of all activities of the pension;
    continuous optimization of hotel services offered, so that quality standards are complied with commitments;
    budget monitoring and compliance costs;
    supervising food and nonfood supplies;
    existing human resource management;
    organization coordinating special events and celebrations;
    to better track customer requests.
    Specific tasks and duties:
    establish optimal relations with customers to resolve in a timely manner and in good condition all the occasional problems.
    prospecting in the field continue to improve services, aimed at achieving final objectives.
    Job responsibilities:
    responsibility for the conduct and successful completion of travel contracts allocated.
    responsibility for budget management, effective pension provision, track and manage subordinate staff.
    Postal authorities:
    design together with the general manager of the unit development strategies that drove
    assure optimal tourist guesthouse.
    

  • September 2005 - December 2007

    Lawyer, Assistant Manager, EUROKURT CONSTRUCT(Bucharest ,Romania

    • București, Romania
    • Full time
    • Work domain - Institutions / Liberal professions: Judicial

     Tasks: Company activity field: import and export of building materials 
    Responsibilities: Check and is responsible for the effective exercise of the Legal Department; 
    - Responsible for evolution of subordinate staff; 
    - Maintain relationships with bailiffs, leasing companies and their users; 
    - Solve problems encountered in the work of the Legal Department; 
    - Manage files in it (issues of commercial law, debt recovery / insolvency but also civil and criminal); 
    - Represent the company in court and preparing documents for court; 
    - Provides legal management consulting company; 
    - Develop legal opinions on matters in which company was involved; 
    - Analysis of existing contracts between the company and suppliers / customers and adapt them according to commercial law and civil society and interests; 
    - Solve problems encountered in work legally in the company; 
    - Editor of summons request, welcome, contravention complaints, criminal complaints, calling for reconciliation, statements, notices, addresses, etc.. 
    - Represent the interests of society before the notary, public authorities and institutions; 
    - Obtaining permits necessary for the functioning of society; 
    - Manage legal documents; 
    - Drawing and writing entries relating to registration of association change at the Trade Register; 
    - Other tasks in the activity area of the station. 
    - Legal consulting colleagues in other departments
    

  • January 2003 - August 2005

    Receptionist Assistant bartender Waiter assistant, Louis Cruise Line

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    Tasks: I worked as assistant waiter, the passenger ship THOMPSON SPIRIT, we walked up to this position most items on a craft,
     -Receptionist 
    - duties
    -co-responsible with all office work;
    -co-responsible for organizing and carrying out an effective procedure check in / check out;
    -co-responsible for maintaining company standards;
    -co-responsible for the spread of correct information on board;
    Achieving the correct timing, and menus printed under the leadership requirements;
    -co-responsible in completing and sending orders to the staff supervisors;
    -Support all departments in accordance with the directions ui hotel director;
    -co-responsible for the proper handling of office equipment;
    -co-responsible for cleaning and hygiene department in which it operates;
    -co-responsible for notifying the proper management on incoming emails
    . Assistant  Bartender  Responsible for the cleanness, tidiness and hygiene of the entire bar and lounge area, certain shares of the sundeck, back offices, pantries and workrooms 
    - Responsible for the cleaning of the bar glassware, china and cutlery 
    - Greeting of all passengers visiting the bar / lounge area 
    - Monthly inventory taking of the bar as per company's directives 
    - Assistance with loading of the ship's supplies 
    Cabin / Laundry Stewardess 
    In charge and responsible for the daily laundering (Washing, ironing , of all table linen, towels and bed linen 
    - Responsible for the correct handling of the laundry procedures for passenger-and crew laundry 
    Responsible for immaculate cleanness, tidiness and hygiene on the ship's laundry department 
    - Co-responsible for purchase orders for the laundry department in Cooperation with the Senior Chambermaid 
    - Co-responsible for the correct handling and storage of all housekeeping supplies, detergents and equipment 
    - Cooperation with the stock taking of housekeeping inventories 
    - Participation in the on-board training program 
    - Daily Cooperation in the correct distribution of daily Programs, gift orders and the realization of the proper turn down service 
    - Welcoming the passengers and escorting Them to Their cabins During embarkation 
    - Assistance with loading of the ship's supplies
    

  • January 1999 - March 2003

    ADMINISTRATIVE MANAGER , UNIVERSAL ELITE SRL

    • București, Romania
    • Full time
    • Work domain - Office jobs: Administrative

    Tasks: Responsibilities: Just the manager's daily agenda; 
    Research on different market segments, search locations for events organized by the company, identifying providers, media partners; 
    Maintaining an effective and safe all documents, making sure they are placed in chronological order; 
    Provide updating and communicating information about changes in legislation relevant to company business; 
    Protocol responsible for the activity of the company or held official travel outside the unit Company, - we provide the interface with service providers 
    - Sought to maintain cleanliness in the company's offices 
    - Tracking the use of company property by employees "policy 
    - Make offers of places available for rent, I'm involved in negotiating prices, rental conditions, etc. 
    - Select new service providers according to internal procedures, analysis and negotiation of purchase offers 
    - Quality of services providers selected for compliance 
    coordinate and supervise administrative staff 
    - Obtaining operating permits PSI, PM, ISCIR, environment, etc., check the compliance status of the equipment fleet, we provide quality work environment, always check the status of building 
    - Organizing and ensuring records furniture, fixed assets, inventory items, office, preparation of individual files and tracking inventory and keeping the use of their 
    - Organizing and providing, in collaboration with the heads of subunits, social problems (housing, food, adequate means of transport to your accommodation at work, medical care, etc.) for company 
    - Organizing activities in addition to secretarial and protocol management unit developed 
    - Is responsible for registering the correspondence received and sent by the company, the unique input-output register 
    - Provide administrative and logistical support to functional departments 
    Prepare monthly, quarterly, annual 
    - Perform other administrative tasks assigned or collateral); 
    Provide updating and communicating information about changes in legislation relevant to company business; 
    Protocol responsible for the activity of the company or held official travel outside the unit 
    

Education

  • 2003 - 2003

    Postdoctorate, lesozavodsk training ship

    • Dej, Romania
  • 1991 - 1996

    Bachelor's degree, UNIVERSITATEA ROMANA DE STIINTE SI ARTE ,,GH CRISTEA,,

    • București, Romania

Foreign languages

English
Advanced
French
Beginner
Italian
Beginner
Romanian
Native