118603

Receptionera la Pensiunea Royal President

Receptionist at Royal President Hotel

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Afiseaza date contact
Traduceri ale CV-ului
85%
  • Ultima actualizare: 4 ian.
  • Numar referinta: 118603

Experienta

  • februarie 2016 - Prezent

    Receptionera, Pensiunea Royal President

    • București, România
    • Full time
    • Domeniu - Office jobs: Back Office

  • ianuarie 2015 - ianuarie 2016

    Receptionera pe vas de croaziera (M.S.Amsterdam), Capitanul Bennie Wenniger

    • Amsterdam, Olanda
    • Sezonier
    • Domeniu - Office jobs: Back Office

Educatie

  • 2006 - 2010

    Liceu / scoala profesionala, Colegiul National Gheorghe Sincai, Bucuresti

    • Filologie
    • București, România

Aptitudini

Competente lingvistice, aptitudini organizationale, digitale, abilitati sociale.

Limbi straine

Engleza
Avansat
Spaniola
Mediu
Romana
Nativ
85%
  • Last update: 4 ian.
  • Reference number: 118603

Experience

  • February 2016 - Present

    Receptionist, Royal President Hotel

    • București, Romania
    • Full time
    • Work domain - Office jobs: Back Office

    Responsible for the entire front desk area;
    Responsible for a good organisation and realisation of the check-in and check-out procedure;
    Working with Grand Hotel and Freya applications;
    Responsible of collecting money from the clients, cash or by POS;
    Responsible with the presentation of the services which are offeredby the hotel and restaurant;
    Managing and resolving the possible complaints;
    Communicating with other departments of the hotel; responsible forproviding a permanent and a correct flow of information to them;
    Responsible of receiving, confirming and sending e-mails, in order to make reservations and to resolve various issues;
    Responsible for the correct handling af all the equipment and IT devices from the front desk area;
    Making and keeping clean the reception area.

  • January 2015 - January 2016

    Receptionist on a cruise ship (M.S. Amsterdam), Captain Bennie Wenniger

    • Amsterdam, Netherlands
    • Seasonal
    • Work domain - Office jobs: Back Office

    Responsible for the entire front desk area;
    Responsible for a good organisation and realisation of the check-in and check-out procedure;
    Responsible with the presentation of the services which are offered on board;
    Managing and resolving the possible complaints;
    Responsible with the completation and the periodic verification of the passenger’s list;
    Keeping the amount of beverage which is on board, of snacks and of  other things for the reception area (paper, cartridge, writing pens etc.);
    Making order of more soft drinks, snacks and sweets and of different things which are necessary for the kitchen;
    Communicating with other departments of the ship; responsible for providing a permanent and a correct flow of information to them;
    Responsible of receiving, confirming and sending e-mails, in order to resolve various issues;
    Responsible of the guestlist, drinklist and all the cleaning schedule;
    Prepearing the reports and the active manifests for the nightwatch;
    Responsible for the organisation and realisation at every week of the safety drill training, in order to know what to do in case of an accident;
    Responsible with the shop’s supplying; keeping it clean;
    Responsible for saling the products which are in the reception’ shop, for receiving and keeping safe the money;
    Responsible for the correct handling af all the equipment and IT devices from the front desk area;
    Making and keeping clean the reception area.
    
    I was working on board as a receptionist, but I was also allaround: I was helping in the restaurant (prepearing the buffet, serving the guests, cleaning the restaurant after meal), and also I was working in the housekeeping department (cleaning cabins, changing linnens etc.).

Education

  • 2006 - 2010

    Highschool, The Gheorghe Șincai National Highschool, Bucharest

    • Philology
    • București, Romania

Skills

Linguistic competences, organisational aptitudes, digital skills, social abilities.

Foreign languages

English
Advanced
Spanish
Intermediate
Romanian
Native