119807

IT Analyst Support la NTT DATA Services

IT Analyst Support at NTT DATA Services

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Afiseaza date contact
Traduceri ale CV-ului
80%
  • Ultima actualizare: 8 ian.
  • Numar referinta: 119807

Experienta

  • iunie 2017 - Prezent

    IT Analyst Support, NTT DATA Services

    • București, România
    • Full time
    • Domeniu - It Telecom: Software / Programare,Suport / Helpdesk

    Troubleshoot on McAfee - user recovery, machine recovery, etc, Endpoint Encryption issues; Symantec Endpoint Protection, Windows , Office 2007, 2010, 2013, 2016, 365 issues , Skype for business / Webex, OneDrive Cloud sync, SharePoint. Troubleshoot Software Center functionality issues using Configuration
    Manager. Exchange server issues. Troubleshoot / verifying users accounts Windows access, Office licenses , groups membership and shared mailbox/shared files groups permissions using Active Directory.
    PC diagnose tests or remote troubleshoot when the case. Troubleshoot/ diagnose VPN connection and
    business mailboxes on mobile phone and PC . Providing access to shared mailboxes, distribution lists, assist providing access to shared files. Troubleshoot different VPN tools (PKI - CISCO Anyconnect VPN, Juniper Networks, etc) and remote tools.
    Working in Citrix.
    Using daily basis tools as ServiceNow and Remedy.
    Remotely connect to user computer and install troubleshoot/ diagnose client specific software / applications.
    Using Configuration Manager Console software deployment.
    Troubleshoot browsers, internet connection, printers , computer peripherals (drivers issues).
    Servers lock out status issues.
    SAP, IBS, E1 accounts troubleshooting.

  • decembrie 2014 - iunie 2017

    Product Manager echipamente si reactivi de diagnostic medical, SC DIAMEDIX IMPEX SA

    • București, România
    • Full time
    • Domeniu - Marketing: Marketing

    Manager de produs echipamente Point of Care si recoltoare; suport tehnic colegi si clienti; participare licitatii; castigare clienti noi; prezentari ; cursuri; reprezentant vanzari echipamente medicale de laborator pentru : Imunologie, Hematologie, Coagulare, Biochimie, Analiza urini, Bacteriologie automata, linii Elisa, echipamente de analiza a proteinelor serice, PCR
    Training: Kremsmunster Austria, si traininguri interne organizate de campanie
    Distribuitor : echipamente Siemens, HORIBA, Anatolia Geneworks, etc, kituri INOVA, Veda Lab, R-Biopharm, Werfen etc

  • decembrie 2013 - decembrie 2014

    Manager National de Produs si Consultant Bioscience - Merck Romania, MERCK Romania

    • București, România
    • Full time
    • Domeniu - Marketing: Marketing

    Promovare produse din portofoliul Bioscience (Biologie Moleculara, Biologie Celulara) si consultanta Life Science
    Organizare simpozioane si conferinte Bucuresti, Iasi, Cluj, Timisoara
    Participare licitatii
    Studiu de piata pentru introducerea de noi linii de produse in Romania
    ParticipareTraining Millipore - Molsheim, Franta
    Speaker pentru MERCK la Congresul National de Flow Citometrie 2014

  • ianuarie 2012 - decembrie 2013

    Reprezentant Vanzari echipamente medicale - Ardeal - ANTISEL, ANTISEL RO

    • București, România
    • Full time
    • Domeniu - Vanzari: Vanzari

    Promovare produse, atragere de oportunitati, intocmire licitatii pe zona
    Promovare produse Biologie Moleculara, Biologie Celulara; (Spitale, Universitati, Industria Farma)
    Intocmire licitatii pe zona
    Participare organizare simpozion international Oncologie 2012 Cluj-Napoca
    Participare training Scotia, Germania - Life Technologies, Abbott Molecular

  • ianuarie 2011 - decembrie 2011

    Reprezentant Vanzari echipamente si reactivi - MEDICLIM, MEDICLIM

    • București, România
    • Full time
    • Domeniu - Vanzari: Vanzari

    Reprezentant vinzari industrie

Educatie

  • 2003 - 2006

    Master / studii postuniversitare, Universitatea Quebec, Canada

    • Dej, România
  • 1998 - 2002

    Diploma de facultate, Universitatea Bucuresti

    • București, România
  • 1993 - 1997

    Liceu / scoala profesionala, Liceul Ion Creanga

    • București, România

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Avansat
Romana
Nativ
80%
  • Last update: 8 ian.
  • Reference number: 119807

Experience

  • June 2017 - Present

    IT Analyst Support, NTT DATA Services

    • București, Romania
    • Full time
    • Work domain - It Telecom: Software / Programming,Support / Helpdesk

    Troubleshoot on McAfee - user recovery, machine recovery, etc, Endpoint Encryption issues; Symantec Endpoint Protection, Windows , Office 2007, 2010, 2013, 2016, 365 issues , Skype for business / Webex, OneDrive Cloud sync, SharePoint. Troubleshoot Software Center functionality issues using Configuration
    Manager. Exchange server issues. Troubleshoot / verifying users accounts Windows access, Office licenses , groups membership and shared mailbox/shared files groups permissions using Active Directory.
    PC diagnose tests or remote troubleshoot when the case. Troubleshoot/ diagnose VPN connection and business mailboxes on mobile phone and PC . Providing access to shared mailboxes, distribution lists, assist providing access to shared files. Troubleshoot different VPN tools (PKI - CISCO Anyconnect VPN, Juniper
    Networks, etc) and remote tools.
    Working in Citrix.
    Using daily basis tools as ServiceNow and Remedy.
    Remotely connect to user computer and install troubleshoot/ diagnose client specific software / applications.
    Using Configuration Manager Console software deployment.
    Troubleshoot browsers, internet connection, printers , computer peripherals (drivers issues).
    Servers lock out status issues.
    SAP, IBS, E1 accounts troubleshooting.

  • December 2014 - June 2017

    Product Manager medical equipments and reagents, SC DIAMEDIX IMPEX SA

    • București, Romania
    • Full time
    • Work domain - Marketing: Marketing

    Product Manager Point of Care  Equipment  and sampling devices; Technical support of colleagues and clients; Tenders participation; Win new customers; Presentations; courses; Representative of sales medical laboratory equipment for: Immunology, Hematology, Coagulation, Biochemistry, Urine Analysis, Automatic Bacteriology, Elisa lines, serum protein analysis equipment, PCR
    Training: Kremsmunster Austria, and internal trainings organised by the company Distributor : echipamente Siemens, HORIBA, Anatolia Geneworks, etc, kits: INOVA, Veda Lab, R-Biopharm, Werfen etc

  • December 2013 - December 2014

    Country Product Manager and Consultant Bioscience Merck Romania, MERCK Romania

    • București, Romania
    • Full time
    • Work domain - Marketing: Marketing

    Sales and promotion activities for Chemical, Molecular Biology and Cell Biology Portfolio – Universities, Hospitals, Private Clinics, Industry Consultancy on Bioscience for all regions; Tender participation Organizing and holding seminaries in-house for Simionescu Institute for Cellular Biology and Pathology, Biochemistry Institute of Romanian Academia Organizing seminaries in Cluj, Timisoara , Iasi on Merck Bioscience portfolio
    Speaker for Merck Millipore at the International Congress for Flow Cytometry, May 2014 - Bucharest Participation to Millipore training in Molsheim, France
    Speaker for MERCK at the National Congress for Flow Cytometry
    Tools: Microsoft Office; Lotus; Microsoft Outlook

  • January 2012 - December 2013

    Sales Representative equipments and reagents ANTISEL RO - Ardeal, ANTISEL RO

    • București, Romania
    • Full time
    • Work domain - Sales: Sales

    Sales and promoting activities in Cluj, Mures, Alba, Sibiu and Bucharest Participation to organisation of The International Oncology Symposium in Cluj 2012 Tender participation Participation to trainings in Germany and Scotland for Abbott Molecular and Life Technologies portfolio
    Tools: Microsoft Office; Galaxy; CRM Reports

  • January 2011 - December 2011

    Sales Representative Microbiology products in Industry - MEDICLIM, MEDICLIM

    • București, Romania
    • Full time
    • Work domain - Sales: Sales

    Sales representative microbiology products for the pharmaceutical industry, water producers, and food industries in the regions: Bucuresti, Ilfov, Calarasi, Giurgiu, Braila, Galati, Tulcea, Constanta, Vrancea, Buzau

Education

  • 2003 - 2006

    Master's degree, University of Quebec, Canada

    • Dej, Romania
  • 1998 - 2002

    Bachelor's degree, University of Bucharest

    • București, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Advanced
Romanian
Native