Planned, coordinated and executed events – Overseeing the planning and execution of logistics and operations for private meetings, conferences, road/trade shows and special events. ▪Managed all sort of the event operations – The facility selection, contracting, pricing, transportation, accommodations, food and beverage selections and audio/visual service arrangements. ▪Supervised production of events – Worked with event sponsors and internal/external teams on all aspects of planning the event. ▪Planned the event floor plan and its budget and produced the event materials and accessories. ▪Re-assessed the communication plans, special packages, processes, and look-and-feel appeal in collaboration with cross-company teams. ▪Assisted in acheiving business objectives through leads generated from seminars, special events and trade shows.
-Developing and updating customer database; - Determining and implementing the specific needs of customers; - Management of existing customers. - Offer customer support using different software applications; confer with customers by telephone oremail in order to provide information about products and services, cancel accounts, or to obtaindetails of complaints; keep records of customer interactions and transactions, recording details ofinquiries, complaints, and comments, as well as actions taken; managing customer database in anefficient manner by using different computer programs inside the department; teamwork andinvolvement in the workload of all departments with the purpose of reaching common goals: providing the customers with the utmost professional assistance, escalating issues to the verification department.
-Aided relocation counselor in contract negotiations -Coordinated with relocation counselor; -Participated in operations team meetings; -Shared real estate expertise and guidance.