122253

Tech Support at Walter Services

  • România, Popești-Leordeni
  • România, Popești-Leordeni
  • Romania, Popești-Leordeni
  • Romania, Popești-Leordeni
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 03.01.2015
  • Numar referinta: 122253

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Avansat
Araba
Avansat
Romana
Nativ
80%
  • Last update: 03.01.2015
  • Reference number: 122253

Experience

  • June 2013 - October 2013

    Tech Support, Walter Services

    • Popești-Leordeni, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    Provide technical assistance and customers care.
    -Ensuring all incidents received by the Support Center are tracked, escalated, and resolved in line with internal support procedures.
    -Resolve clients' questions or problems in the areas of system configurations/setup, product functionality, processing orders
                             -Resolving queries and escalating them if required.  
    

  • September 2011 - August 2012

    CUSTOMER AND TECHNICAL SERVICE , Campetance Call Center

    • Popești-Leordeni, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    Responsible for delivering timely, accurate technical answers and providing a high degree of customer service satisfaction.
    -Serve as primary support liaison between company and customer.
    -Keep customer informed of how and when problems are resolved.
    

  • June 2010 - October 2010

    TECHNICIEN ELEVATOR, AMELEC Elevator

    • Popești-Leordeni, Romania
    • Full time
    • Work domain - Technicians: Service / Installation

    Electric installation and mounting electric elevators

Education

  • 2008 - 2012

    Bachelor's degree, Universitatea Politehnica Bucuresti -

    • București, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Advanced
Arabic
Advanced
Romanian
Native